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ibis Mall Avenue Dubai

3.0 star property

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Photo gallery for ibis Mall Avenue Dubai

Aerial view
Daily buffet breakfast (AED 55 per person)
Standard Room, 1 Double Bed | Down duvets, individually furnished, desk, blackout curtains
Exterior
Down duvets, individually furnished, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2 A Street, Al Barsha, Mall of the Emirates, Dubai, 0
  • Place, Mall of the Emirates
    ‪3 min walk‬
  • Place, Ski Dubai
    ‪3 min walk‬
  • Place, Souk Madinat Jumeirah
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down duvets, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Down duvets, individually furnished, desk, blackout curtains

Room, 2 Single Beds

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

ibis Mall Avenue Dubai

Eco-certified hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis Mall Avenue Dubai offers 204 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Mall Avenue Dubai. During your stay, you're just a quick walk from Mall of the Emirates. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine while dining at Amici Italian Restaurant
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Ski Dubai and Mall of the Emirates
  • Free beach shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified ibis Mall Avenue Dubai. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Amici Italian Restaurant – This restaurant specialises in Italian cuisine and only serves dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amici Italian Restaurant

Things to do

  • Ski passes
  • Snow sports gear

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 29 2025 to November 30 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Mall Avenue Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 55 per person
  • Airport shuttle fee: AED 160 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Ibis Emirates Mall
Ibis Hotel Emirates Mall
Ibis Mall Emirates
ibis Dubai Mall Emirates Hotel
ibis Emirates Hotel
ibis Dubai Mall Emirates
ibis Emirates
ibis Mall Avenue Dubai Hotel
ibis Mall Avenue Dubai Dubai
ibis Mall Avenue Dubai Hotel Dubai
ibis Dubai Mall of the Emirates Hotel

ibis Mall Avenue Dubai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 286 out of 868 reviews
Rating 8 - Good. 333 out of 868 reviews
Rating 6 - Okay. 153 out of 868 reviews
Rating 4 - Poor. 57 out of 868 reviews
Rating 2 - Terrible. 39 out of 868 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannelore

Liked: Cleanliness, property conditions & facilities, room comfort

Walkable

Lovely staff always promptly to help. I always stay a full day in Dubai for my layovers and Thai location is perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up!
Stayed 1 night in Jun 2025

10/10 Excellent

Hannelore

Stayed 1 night in Jun 2025

10/10 Excellent

Amer

Stayed 1 night in Jun 2025

10/10 Excellent

Hannelore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

it’s walkable distance to mall of the emirates, if this is your reason of traveling, staff is great extremely helpful and friendly, instructions were clear and convenient facilities. I always add this hotel on my layovers
Stayed 1 night in May 2025

10/10 Excellent

Mubarak

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here. Staff is fantastic and it’s a good value for money.
Stayed 10 nights in May 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel. Great for a short stay. Located really close to MOE. 👍
Stayed 1 night in May 2025

6/10 Okay

Hussein Azim, Nairobi

Small but decent room - needs to be updated. Great location, only a 10 minute walk to mall of the Emirates. 24hr carrefour express next door. Nice neighborhood to walk and explore. The staff force (literally make you pull out your phone) you to write Google reviews and mention their names which I didn't like at all.
Stayed 1 night in May 2025

8/10 Good

Aristeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is decent and offers good balance quality price. It is missing USB chargers and shows some age.
Stayed 2 nights in May 2025

10/10 Excellent

Shabhana

Stayed 2 nights in May 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 11 nights in Apr 2025

10/10 Excellent

Santiago

Stayed 2 nights in Apr 2025

10/10 Excellent

Ammar, Sterling Heights

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and quite
Stayed 5 nights in Apr 2025

8/10 Good

Haider

Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Liked: Property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Silvia

Stayed 1 night in Mar 2025

10/10 Excellent

Huma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
I request to print the invoice by total amount and they refuse , they said that hotels.com will send it to me and I found on hotels.com only receipt and not invoice which is not accepted in my company
Stayed 1 night in Feb 2025

6/10 Okay

S

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Fine

Was fine. Seemed not to be enough staff at breakfast. Did not replenish towels
Stayed 4 nights in Feb 2025

10/10 Excellent

SHARON

Stayed 2 nights in Feb 2025

10/10 Excellent

Venedikt, Sankt Leon Rot

Stayed 1 night in Jan 2025

10/10 Excellent

Rossemery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohamed

Stayed 8 nights in Jan 2025

6/10 Okay

Ns

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024