Raffles The Palm

5.0 star property
VIP Access

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Photo gallery for Raffles The Palm

Indoor pool, outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas
Exterior
Raffles, Villa, Multiple Beds | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds
1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds
Premium Club Room, Terrace, Club Lounge Access | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • On private beach

Explore the area

Map
West Cresent, Palm Jumeirah, Dubai, 213208
  • Aquaventure
    ‪7 min drive‬
  • The Walk
    ‪15 min drive‬
  • Marina Beach
    ‪16 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Duplex Suite, Balcony, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Signature Suite Ocean, Balcony, Club Lounge Access

  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Raffles, Royal Villa, 4 Bedrooms

  • 950 sq m
  • Sleeps 10
  • 4 King Beds and 2 Large Single Beds

Signature Suite Palm, Balcony, Club Lounge Access

  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Raffles Club Ocean, Balcony, Club Lounge Access

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

Raffles Club Palm, Balcony, Club Lounge Access

  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

Premier Palm Room, Balcony

  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

Premier Suite, 1 Bedroom, Balcony, Club Lounge Access

  • 163 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premier Garden Walk Room With Private Terrace

  • 68 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

Premier Room, Balcony, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

Premier Jacuzzi Suite, 1 Bedroom, Balcony, Club Lounge Access

  • 220 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Club Room, Terrace, Club Lounge Access

  • 203 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Raffles, Presidential Suite, 2 Bedrooms

  • Sea view
  • Sleeps 6
  • 1 Double Bed

Raffles, Villa, Multiple Beds

  • Sea view
  • Sleeps 10
  • 1 Large Single Bed and 3 King Beds

Raffles, Royal Suite, Multiple Beds, Balcony

  • Sea view
  • Sleeps 8
  • 2 King Beds and 1 Large Single Bed

Similar properties

About this property

Raffles The Palm

Luxury hotel on the beach, with outdoor pool
Catch some rays on Raffles The Palm's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Raffles The Palm offers 353 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Memory foam beds feature down duvets. 48-inch Smart televisions come with digital channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a private beach, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cinq Mondes has 23 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Raffles The Palm. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas and free valet parking, plus 4 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to facials, hot stone massages or body treatments at Cinq Mondes
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • 6 minutes by car from Aquaventure and 13 minutes from Dubai Marina Mall
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Raffles The Palm such as an outdoor pool and an indoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Matagi – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Piatti by the Beach – This beachfront restaurant serves brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Le Jardin – On-site buffet restaurant. Open daily.
Blüthner Hall – On-site café. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Belarusian, Chinese (Mandarin), English, Filipino, German, Hindi, Italian, Portuguese, Russian, Serbian, Spanish, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blüthner Hall
  • Le Jardin
  • Matagi
  • Piatti by the Beach

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (72 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 100
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles The Palm

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600
  • New Year's Eve (31 December) Gala Dinner per child: AED 1200 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 200 for adults and from AED 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Raffles The Palm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 159 out of 188 reviews
Rating 8 - Good. 20 out of 188 reviews
Rating 6 - Okay. 3 out of 188 reviews
Rating 4 - Poor. 4 out of 188 reviews
Rating 2 - Terrible. 2 out of 188 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tino

Stayed 3 nights in Mar 2025

8/10 Good

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Miljan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Staying at Raffles The Palm Dubai was truly one of the best experiences in my entire travel life. From the moment we arrived, everything was perfect — we were generously upgraded to a suite, which turned out to be more like a luxurious apartment than just a hotel room. The interior was stunning, and the exterior even more so. The view from our suite was breathtaking, and the private beach was absolutely beautiful. The overall atmosphere of the hotel was serene, elegant, and welcoming. The staff was outstanding — warm, attentive, and always ready to go above and beyond. Every need was anticipated and every service provided without us even having to ask. This stay exceeded all expectations, and we couldn’t have asked for more. A heartfelt thank you to the entire staff and management. Raffles The Palm is a place I wholeheartedly recommend and will definitely return to.
Stayed 2 nights in Mar 2025

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute luxury and comfort at Raffles the Palm. We were greeted with a refreshing peach mocktail as we waited to check in. Every detail and interaction at the resort was exquisite and well organized. A true five-star experience and one of my top 3 resorts in the world.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect high end hotel. Wonderful staff and service. No gimmicks or water parks attached, so all effort goes to being good at being a hotel!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Itzhak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service oriented
Stayed 3 nights in Mar 2025

10/10 Excellent

ghenet

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Andy

Stayed 8 nights in Feb 2025

8/10 Good

Doruk

Stayed 7 nights in Feb 2025

10/10 Excellent

Ashley

Stayed 3 nights in Feb 2025

10/10 Excellent

Jakob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Atheer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hote is excellent clean excellent service from room staff and all staff excluding the bad service from reception they tell us u can take bevreges with accor points from loby,after we took they changed their mind and told us "the rules changed" U see after 3 hours the rules changed Is u tell customer something y have to do So bad reception The palm room its not palm you just see the farden in low floors though we paied alot of money We took ocean which is on road and sea i think its better So dont write palm view So all staf food excellent excludind receptin
Stayed 5 nights in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel, but no real place to sit and relax other than around the pool. Seemed to be missing a nice bar and more dining options
Stayed 6 nights in Feb 2025

10/10 Excellent

Ariel Yi-Chun

Stayed 5 nights in Feb 2025

10/10 Excellent

Mitchell

Stayed 5 nights in Feb 2025

10/10 Excellent

Devinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 6 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 4 nights in Feb 2025

10/10 Excellent

Armin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff is very nice, food is great as hotel amenities. The only downside is because our room had connecting door to another room where were other guests. This caused to hear them listening music late in evenings.
Stayed 6 nights in Feb 2025

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

alexander

Stayed 4 nights in Jan 2025

8/10 Good

Mousa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly but not resourceful staff
Stayed 9 nights in Jan 2025