First of all, this is not a hotel but residential building.it seems somebody purchased 5-6 suite apts and renting out thru Expedia or any other traveling website.
TheIt was one the worst experience that I had with my family due to the following:
- Customer services werenât professional while dealing with customers! They are advertising canal view and king bed but there is no canal view and no king bed but queen size. We asked to change room, we were denied. We asked for extra bed since there is no king bed, the very rude operation manager denied and asked 50$ per night for the extra bed. We had to sleep in queen size bed while we stayed.
- Hotel location in a very dull area!
- No professional staff in this hotel âtrolly boy, house keeping, security and etcâŠâ
- No simple amenities in the washroom âShampoo, Conditioner, Shower Gel, etcâŠâ
- The apartment was dusty and smells so bad from other residence apartment âAlcohol, cigarettes Smell and you may name all worst smellâ
- Big roaches in the kitchen
- Stains on sofas and bath tub
- Even there is no proper lobby or sign board of the hotel!
- Even they donât have a land line number similar to other hotel in the world and asking you to put your requirements through WhatsApp!
- The photos which was posted in booking an are not similar to reality
In nutshell, stay away from this property which is full SCAM!!!
