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MainStay Suites Dubuque at Hwy 20

Property class: 2.5

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Photo gallery for MainStay Suites Dubuque at Hwy 20

Free continental breakfast
Fitness facility
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Courtyard

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1275 Associates Dr, Dubuque, IA, 52002
  • Place, Usha Park
    ‪14 min walk‬
  • Place, Welu Park
    ‪14 min walk‬
  • Place, Kennedy Mall
    ‪4 min drive‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

7.8 out of 10
Good
(28 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

2 Queen Beds, Suite, Nonsmoking

7.0 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

MainStay Suites Dubuque at Hwy 20

Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Weekly housekeeping is available.
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with a safe and free newspapers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Dubuque at Hwy 20. During your stay, you'll be within walking distance of Welu Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 11 minutes on foot from Welu Park and a 2-minute drive from Usha Park
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 240 square feet (22 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at MainStay Suites Dubuque at Hwy 20. Self parking is free.

Smoking is allowed in designated areas at this Dubuque hotel.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

MainStay Suites Dubuque at Hwy 20 Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 174 out of 588 reviews
Rating 8 - Good. 173 out of 588 reviews
Rating 6 - Okay. 111 out of 588 reviews
Rating 4 - Poor. 76 out of 588 reviews
Rating 2 - Terrible. 54 out of 588 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Lindsay J, urbandale

Liked: Cleanliness, amenities, property conditions & facilities
I stay here when I visit Dubuque. I won't stay anywhere else!! The front desk staff is amazing! They are very personable and courteous. The room is always clean and the price is very affordable!!
Stayed 1 night in Jan 2026

4/10 Poor

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2025

10/10 Excellent

Lindsay J, urbandale

Stayed 1 night in Jan 2026

4/10 Poor

Cory

Travelled with family
Disliked: Property conditions & facilities
Checked in and was supposed to have a 2 queen one pull out sofa bed suite for my family of 5. I was told they don’t have my room and shifted blame to hotels.com because it is sometimes an issue with third party sites. They only had a king bed suite that we had to make do. I know it wasn’t an issue with a third party site as my in laws were also staying there and my sister in law forgot to finalize her reservation through hotels.commso she called the hotel an hour before we all got there and they got her a 2 queen suite…which was our room. I’m not sure why they would give our room away considering it was already paid for. The front desk staff I talked with the next day even said “Oh, they gave them your room!” The room has a bad odor in it but sufficed for the evening. On a positive note, the room my in laws got was pretty good. Didn’t smell, plenty of space. Breakfast was very limited.
Stayed 1 night in Dec 2025

2/10 Terrible

Jeffrey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I tried to stay here about a month ago and it was a terrible experience. Short story, we arrive and are given the wrong room (which was dirty, i have pics) with a lower occupancy than stated on Orbitz (no sofa bed), are treated adversarially by the front desk when i try to explain the problem, end up having to stay accross the street even though the room we had paid for (at a higher rate than was currently listed) was available. Refund was never given when manager was contacted by both Orbitz and myself. Who runs a hotel like this? How easy a fix is it to say "Oh, yes i see your orbitz reservation was for the room with a sofa-bed, we have that room available and you paid more than we are asking for that room, lets switch you over, no problem!" Instead they want to play a blame game with orbitz, while giving me attitude, and i end up getting stuck with paying for two rooms, eventhough the fault is somewhere between these two large companies. Basically, the owner of the manager/owner of this hotel cares more about pocketing my nightly fee than he does about his customers or the long term prospects of the hotel. Stay somewhere else, as others have said, if there is a problem, you are SOL.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Helpful staff ! Room and property were clean .
Stayed 1 night in Nov 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Always a great stay no complications. And if i do ever have an issue they are able to accommodate my needs.
Stayed 1 night in Nov 2025

6/10 Okay

Rubi

Stayed 1 night in Nov 2025

6/10 Okay

Lori

There was a dried out coffee filter in my room coffee pot. The breakfast in the motel itself only had waffles for a hot item and the rest was bagels, toast, cold cereal and yogurt.
Stayed 1 night in Nov 2025

10/10 Excellent

Isaiah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and friendly front desk staff
Stayed 1 night in Nov 2025

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The whole facility is clean and staff was very courteous.
Stayed 1 night in Nov 2025

2/10 Terrible

Tiffanie

Disliked: Cleanliness, staff & service, amenities
Our fridge did not work and it smelled. Our remote was cracked and only worked half the time. Not clean and staff not helpful. DO NOT STAY HERE.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

4/10 Poor

Jeff

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room was lacking . Cabinet door missing. Tub had questionable patch in it. Key wouldn't work on the second day. Sketchy breakfast. Certainly did not meet what was expected for the price. Would not book another MainStay. in the future.
Stayed 1 night in Oct 2025

6/10 Okay

Marlene

Disliked: Cleanliness, staff & service
We go there and they assigned us our room the first room was terrible. They didn’t even clean the room from whoever was staying there. Tv was on & bed was not made, toilet wasn’t flushed. Horrible. Went downstairs to he a different room much better than the first. Called the front because we needed more toilet, they couldn’t bring it up to us we had to go downstairs to get it ourselves. Everyone at the front desk was not dressed professional. All in sandals or flip flops with sweatpants & a t shirt. Definitely wouldn’t not stay here again. Would rather pay more for better service.
Stayed 3 nights in Oct 2025

8/10 Good

Cecile

Liked: Cleanliness, staff & service
Breakfast was very limited with few healthy options. Loveseat in suite was stiff, not very comfortable.
Stayed 2 nights in Oct 2025

2/10 Terrible

Luke

Travelled with partner
Disliked: Cleanliness, amenities
Outdated, couch looked like it’s been slept on for months, mattress so hard, just gross overall.
Stayed 1 night in Oct 2025

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in Oct 2025

8/10 Good

Tiara

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great bargain, clean room, good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Only challenge was the waffle machine didn’t work right as no matter how much you sprayed it, it stuck & was incredibly hard to get the waffle off the iron.
Stayed 1 night in Oct 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 1 night in Oct 2025