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SureStay Hotel by Best Western Manchester

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Manchester

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Laptop workspace, blackout curtains, iron/ironing board
Business centre
Reception
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
1020 W Main St, Manchester, IA, 52057
  • Place, Regional Medical Center
    ‪6 min walk‬
  • Place, Manchester Whitewater Park
    ‪11 min walk‬
  • Place, Tirril Park
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SureStay Hotel by Best Western Manchester

Hotel in Manchester with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front desk safe and ATM/banking services are on-site.
SureStay Hotel by Best Western Manchester offers 49 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Manchester. During your stay, you're just a quick walk from Regional Medical Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Within a 15-minute walk of Regional Medical Center and Manchester Whitewater Park
  • Dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. SureStay Hotel by Best Western Manchester also features a vending machine, laundry facilities, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this Manchester hotel.

Guests are served a free breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Americas Best Value Inn Hotel Manchester
Americas Best Value Inn Manchester
Americas Best Value Manchester
Americas Best Value Inn Manchester Hotel
Surestay By Best Manchester
SureStay Hotel by Best Western Manchester Hotel
SureStay Hotel by Best Western Manchester Manchester
SureStay Hotel by Best Western Manchester Hotel Manchester

SureStay Hotel by Best Western Manchester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 453 reviews
Rating 8 - Good. 164 out of 453 reviews
Rating 6 - Okay. 67 out of 453 reviews
Rating 4 - Poor. 62 out of 453 reviews
Rating 2 - Terrible. 35 out of 453 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Billie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The front desk staff were great, super friendly. The sheets, towels and bathroom shower were clean. The rest of the room needs some work. Missing outlet covers, nails sticking out of the bottom of the door, the vanity light over the sink needs changing, only worked half of the time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel to attend an out of town wedding. Everything you’d hope a small town hotel would be. Affordable, clean, very comfortable beds, small but acceptable breakfast. Would definitely stay again if in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Twyla, Decatur

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast can be better. The air conditioner wasn’t getting really cold. And whirlpool was dirty. But the room was clean and nice, and spacious.
Stayed 1 night in Sep 2025

6/10 Okay

Margaret

Liked: Staff & service
No hot breakfast at 9 am
Stayed 1 night in Sep 2025

6/10 Okay

Ronald

Travelled with family
Liked: Staff & service
Bed was comfortable and shower was great. Air conditioning worked well. Breakfast was satisfactory. Not all electrical outlets in room were functional. Lockset on bathroom door was very loose. lFood left by previous room users had not been removed from fridge. Now spoiled.
Stayed 2 nights in Sep 2025

10/10 Excellent

April L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Gross

The sheets were stained, there was trash on the floor of the room, a non-working light above the bathroom sink, mystery stains on the bed frame. Service at the front desk was slow, but the man working was very nice. There wasn’t a secure entry into the hotel, you could walk right in and go to rooms because the key pad was broken and duct tape to stay open. Over all the hotel was run down and dirty!
Stained bed sheets
Stained pillows
Mystery stain on bed frame
Garbage
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Business traveller
Disliked: Staff & service, property conditions & facilities
Locked out of hotel at night with no service. No way to contact hotel service as interior phone broken.
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

This was a one night stay. I had a show the next day in Elkader, and wanted to be close. The hotel was easy to get to and had several eating options. The room was spacious and quiet. The breakfast was tasty. I was very satisfied.
Stayed 1 night in Aug 2025

8/10 Good

Nissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Courtney

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioner didn't work well and the room smells musty.
Stayed 2 nights in Aug 2025

6/10 Okay

Tera

Travelled with group
Stayed 1 night in Jul 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep. Very clean and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Morgan

Stayed 1 night in Jul 2025

2/10 Terrible

Riley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got into our room there was a caution sign on the floor we moved it and later stepped in that spot and it sunk it appears there is a hole under the carpet that we were not told about. Under the bathroom sink was still dirty there was a piece of garbage underneath. Also while in the bathroom the tiles were falling off the side of the tub and when standing in the tub it felt like you were going to fall through the floor. You could tell underneath was not solid at all. Also there was dirty grills outside on the sidewalk and garbage out back. Also while parking we saw there is broken windows on a room. Also the AC was set as low it goes and it didn’t work at all it barely ran it was sooo hot in our room.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
The property overall is clean- a couple spots in common areas that could use a vacuum but rooms were clean. The staff were very kind. There is a grocery store and restaurant within walking distance.
Stayed 1 night in Jul 2025

4/10 Poor

George

Travelled with family
Disliked: Property conditions & facilities
Our first room had a hole covered by mats at the end of the bed to walk over and smelled so bad of musty mildew that we asked for different room after the first night. The different room was upstairs and an improvement over the first but the door drug so bad on the tile floor that it was a real struggle to go in or out of the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Majil

Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Greg

Stayed 2 nights in Jun 2025