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Thunderbird Motor Inn

2.5 star property

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Photo gallery for Thunderbird Motor Inn

Dining
Reception
Premium bedding, soundproofing, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
5849 York Rd, Duncan, BC, V9L 3S3
  • Place, Cowichan Aquatic Centre
    ‪5 min walk‬
  • Place, World's Largest Hockey Stick
    ‪6 min walk‬
  • Place, Vancouver Island University-Cowichan Campus
    ‪7 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪69 min drive‬

Room options

View all photos for 1 Queen Bed, Non Smoking

1 Queen Bed, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Non Smoking

2 Queen Beds, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

2 Queen Beds, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed with Sofa bed, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Kitchenette

Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About this property

Thunderbird Motor Inn

Motel in Duncan with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and express check-out. Housekeeping is available on request.
Thunderbird Motor Inn offers 32 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, bidets and complimentary toiletries.

This Duncan motel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Thunderbird Motor Inn. During your stay, you're just a quick walk from Cowichan Aquatic Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include newspapers, a business centre and laundry facilities
  • Just a 4-minute walk from Cowichan Aquatic Centre and 4 minutes on foot from World's Largest Hockey Stick
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Thunderbird Motor Inn also features a garden, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Duncan motel.

York Street Diner – On-site family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • York Street Diner

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with pets must contact this property in advance to ensure the availability of a pet-friendly room.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Weight limit: 60 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Thunderbird Motor Duncan
Thunderbird Motor Inn
Thunderbird Motor Inn Duncan
Thunderbird Motor Inn North Cowichan
Thunderbird Motor North Cowichan
Thunderbird Motor
Thunderbird Motor Inn Motel
Thunderbird Motor Inn Duncan
Thunderbird Motor Inn Motel Duncan

Thunderbird Motor Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 247 out of 773 reviews
Rating 8 - Good. 293 out of 773 reviews
Rating 6 - Okay. 132 out of 773 reviews
Rating 4 - Poor. 56 out of 773 reviews
Rating 2 - Terrible. 45 out of 773 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Satpal Singh, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 1 night in Sep 2025

10/10 Excellent

Oliver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Easy to park.
Stayed 1 night in Sep 2025

8/10 Good

Deena

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very quiet at night, hot shower, and it’s down the street from a good skatepark.
Stayed 1 night in Sep 2025

6/10 Okay

Bassam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not well cared for. The first impression from the office was very dirty and unkept. The first staff is ho checked us in was not presentable and wore dirty clothing. The two good points about it was the price and the bed sheets and pillows were clean.
Stayed 1 night in Sep 2025

6/10 Okay

Alexander, Kamloops

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Timothy

Stayed 2 nights in Sep 2025

6/10 Okay

Ellie

Stayed 4 nights in Sep 2025

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service
For the cost this is a great hotel and was clean with comfortable beds
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

2/10 Terrible

Parmvir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No good ..

Absolutely incompetent staff ! They were unable to find out booking from the itinerary number & the Hotels.com confirmation. We will refrain from using this place again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friend upon check in. Great room. Clean and cozy. Very close to all sorts of things
Stayed 1 night in Sep 2025

4/10 Poor

Lindsay

Disliked: Cleanliness, amenities, property conditions & facilities
Desk not open 24 h was closed at 9:15 am on a weekday. Bad area lots of homeless. Room not cleaned when requested. Staff entered when do not disturb sign was on and touched our belongings, huge invasion of privacy, front desk staff rude and not helpful if they even bother showing up or answering phone. Local amenities closed/in poor condition.
Stayed 4 nights in Sep 2025

2/10 Terrible

kreea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers free wi-fi, and laundry costs are very reasonable to use the washer & dryer, as is the cost to buy the detergent at the front desk. The staff is extremely friendly & helpful. I really enjoyed my stay here.
Stayed 3 nights in Sep 2025

8/10 Good

Qing

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Abe

Great place for the price.
Stayed 1 night in Sep 2025

6/10 Okay

Virginia

Travelled with family
Liked: Cleanliness
Older motel but very clean.
Stayed 1 night in Sep 2025

8/10 Good

M Mafizur, Ancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably good
Stayed 1 night in Aug 2025

10/10 Excellent

Daymon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Melissa

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Great water pressure.

I booked 9 rooms for a business trip most rooms were ok. Beds are hard, bathrooms were clean, but everything is pretty run down and in need of a refresh
Stayed 2 nights in Sep 2025

8/10 Good

Dailene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older property but very clean and kept up. Bed was comfortable and the bedding and towels good quality. Microwave and heating/cooling unit in the room worked well. Easy walk to food and coffee. Good price. Would definitely stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Kular

Business traveller
Nice staff,
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A bit of homelessness in the area. the parking lot well lit in my car was fine. Did not feel unsafe walking past the unhoused.
Stayed 1 night in Sep 2025