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Holiday Inn Hotel & Suites Durango Downtown by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Durango Downtown by IHG

Exterior
Lobby
Bar (on property)
In-room safe, desk, blackout curtains, iron/ironing board
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
21636 Highway 160 West, Durango, CO, 81301
  • Place, Animas River
    ‪5 min walk‬
  • Place, Animas River Trail
    ‪7 min walk‬
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪10 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Bathroom | Hair dryer, towels

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Holiday Inn Hotel & Suites Durango Downtown by IHG

Hotel with an indoor pool, near Durango and Silverton Narrow Gauge Railroad
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Holiday Inn Hotel & Suites Durango Downtown by IHG offers 116 air-conditioned accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Durango Downtown by IHG. During your stay, you're just a quick walk from San Juan National Forest Supervisor's Office. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Great Copper Tavern
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of San Juan National Forest Supervisor's Office and Animas River
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites Durango Downtown by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites Durango Downtown by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Hotel & Suites Durango Downtown by IHG was completed in February 2023.

This 3-star Durango hotel is smoke free.

Great Copper Tavern – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle nearby
  • Parking on site (surcharge)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Copper Tavern

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Durango Central
Holiday Inn Hotel Durango Central
Holiday Inn Hotel Central
Holiday Inn Hotel Suites Durango Central

Holiday Inn Hotel & Suites Durango Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$10 for parking at this hotel in this location is ridiculous. $10 for breakfast at this type of venue is more insulting.
Stayed 1 night in Oct 2025

10/10 Excellent

Saima

Stayed 1 night in Oct 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and the staff were very nice and helpful. The only reason I’m giving a 4 stars on some is because my room didn’t have hot water. It was only warm. I did let the front desk know and they said they would have someone follow up. Otherwise the room was very nice.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
The good….The room was spacious. Staff friendly. Lobby/hallways clean. The not so good..Trash cans overflowing outside front doors. I mentioned twice at desk. Key cards had to be changed three times in four days. Trash in room never dumped. Mattress on pull out couch needs to be replaced. Not happy about paying to park nightly yet they say not responsible for damages.
Stayed 4 nights in Oct 2025

4/10 Poor

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Issue was no breakfast like other Holiday Inns were we always stay. And charged us for parking in the the hotel parking lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Shaun

Stayed 1 night in Oct 2025

10/10 Excellent

Jane, Fort Collins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Gray Copper Restaurant was absolutely terrible.
Stayed 2 nights in Oct 2025

6/10 Okay

Bailey

Stayed 1 night in Oct 2025

10/10 Excellent

Tim Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, large rooms. Close to downtown
Stayed 4 nights in Oct 2025

8/10 Good

Roberta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 6 nights in Sep 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were only there for a night. It was nice for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Dallas

Stayed 1 night in Sep 2025

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff. clean rooms
Stayed 1 night in Sep 2025

6/10 Okay

Summer

I will now be researching whether or not I have to pay to park there in addition to my room
Stayed 2 nights in Sep 2025

4/10 Poor

Chae

Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel- clean, quiet and very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

miles

Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 3 nights in Sep 2025

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short staffed. Snackbar area depleted. Lobby coffee was only warm. Restaurant out of simple staples; no soup or ice cream.
Stayed 2 nights in Sep 2025

6/10 Okay

Steve

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall, it was fine. Specifically, I was disappointed to discover this hotel charges $10 a night for parking, and $10 for breakfast. This is in addition to the $40 charge added to your cost for the taxes and fees assessed by the city of Durango. My $217 room wasn't as good a deal as I thought it would be. The toilet in my room had a disgusting urine/feces residue left on the front of the toilet, right on the front. It was OBVIOUS as soon as i walked into the bathroom. There was also a hairball in the bathtub when I arrived. The toiletries in the shower have a tamper resistant rack that prevents guests from messing with the products. The rack was unlocked and the metal bracket fell off and whacked me in the foot during my shower. I didn't use the provided shampoo and conditioner since the bottles have obviously been accessible and could have been contaminated by prior guests. The headboard on my bed had a substantial layer of dust on top of it. It wasn't just missed by houskeeping between guests. It appeared to have been untouched and collecting dust for a long time. I come to Durango at least six times a year for business and have stayed in most of the hotels in town. This hotel is the only one that has ever charged me for parking. Find another hotel.
Hairball in Bathtub
Dirty Toilet
Dusty Headboard
Stayed 1 night in Sep 2025

4/10 Poor

Coy

Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
room not ready, coffee maker broken, vent bath doesn’t work, key stopped functioning
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelli

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. The only issue we had was the 18 wheelers and buses took up most of the parking, by taking up multiple spaces per vehicle. Other than that. It was a good stay.
Stayed 1 night in Aug 2025