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Hotel Bannatyne Durham

3.0 star property

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Photo gallery for Hotel Bannatyne Durham

Restaurant
Fitness facility
Body treatments, hot stone massages, Swedish massages, body wraps
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Gym
  • Bar
  • Housekeeping

Explore the area

View in a map
Eden Terrace, Durham, England, DH1 2HJ
  • Place, Top Gear Karting
    ‪6 min walk‬
  • Place, Sherburn Leisure Centre
    ‪4 min drive‬
  • Place, Durham University
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Bannatyne Durham

This smoke-free hotel features a full-service spa, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a steam room and massage/treatment rooms.
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Bannatyne Durham. During your stay, you'll be close to Durham University. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Treat yourself to body scrubs, hot stone massages or body wraps at the spa
  • Services include luggage storage
  • On-site recreation includes a gym, a steam room and racquetball/squash
  • Just a 4-minute drive from Durham University and a few minutes from St. Nicholas Church
Hotel Bannatyne Durham offers its guests a full-service spa, a steam room, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a hair salon and a lift. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 3-star Durham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 27 December:
  • Dining venue
  • Fitness facilities
  • Swimming pool
The following facilities are closed for New Year's Day:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham

Bannatyne Durham Hotel

Bannatyne Hotel

Bannatyne Hotel Durham

Hotel Bannatyne

Hotel Bannatyne Durham

Hotel Bannatyne Durham Hotel

Hotel Bannatyne Durham Durham

Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 377 out of 1004 reviews
Rating 8 - Good. 344 out of 1004 reviews
Rating 6 - Okay. 189 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Wai Lan

Travelled with partner
Disliked: Amenities
Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 1 night in Feb 2026

8/10 Good

TEMITOPE

Stayed 1 night in Feb 2026

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room clean and comfortable. Staff very friendly and helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities
Budget hotel, clean enough and the staff were really nice people. Very helpful. About a £10 Uber ride from the train station.
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Feb 2026

6/10 Okay

Natalie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are fantastic The room was new, clean etc but poorly designed. No reading lamp. The lighting in the bedroom is awful. Whoever designed the room needs to go back to school! I couldn’t make the room cosy. It was all or nothing for lighting. I couldn’t read my book in bed.
Stayed 1 night in Feb 2026

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Disliked: Amenities
Deluxe room it was not Small and tired
Stayed 2 nights in Feb 2026

4/10 Poor

Phillip

Stayed 2 nights in Jan 2026

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice, clean hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Thanks for the special room. It was lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Newbold

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
really clean room and helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here thank you
Stayed 1 night in Jan 2026

2/10 Terrible

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

carole

Travelled with family
No breakfast offered
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 1 night in Nov 2025

6/10 Okay

Iain

Liked: Cleanliness
Disliked: Staff & service, amenities
Fine, if a bit "Partridge"
Stayed 1 night in Dec 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

8/10 Good

John Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food service in the Spa cafe and bar was poor. The staff seemed to be unfamiliar with areas of the job, attendance to potential customers poor at times, i.e, serving staff not behind the counter but in the kitchen area no means of calling them, e.g. a bell, ordered food detail wrong more than once, long waiting time for drinks and food. Observed servive staff handling unwrapped baked goods items with bare hands, not using tongs. Overall cafe service was poor.
Stayed 2 nights in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Did not have breakfast we were up and away early Bed was comfy, used a local pub for food at night 5 mins walk, The Sportsman.
Stayed 1 night in Oct 2025

8/10 Good

Angela

Stayed 1 night in Sep 2025

8/10 Good

Cairine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025