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Elite Venue Selection Felbridge - Gatwick

4.0 star property

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Photo gallery for Elite Venue Selection Felbridge - Gatwick

Meeting facility
Body treatments, aromatherapy, body wraps, body scrubs, facials
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

View in a map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Place, Queen Victoria Hospital
    ‪4 min drive‬
  • Place, Lingfield Park Racecourse and Golf Club
    ‪9 min drive‬
  • Place, Tulley's Farm
    ‪9 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪12 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Cosy Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Twin Room

  • Sleeps 2

View all photos for Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, iron/ironing board

Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

View all photos for Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, iron/ironing board

Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

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About this property

Elite Venue Selection Felbridge - Gatwick

Suburban hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site.
Elite Venue Selection Felbridge - Gatwick offers 116 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Elite Venue Selection Felbridge - Gatwick . During your stay, you'll be within walking distance of Worth Way Country Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, body treatments or manicures and pedicures at Chakra Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by car from Tulley's Farm and 8 minutes from Wakehurst Place
Elite Venue Selection Felbridge - Gatwick offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Elite Venue Selection Felbridge - Gatwick . Free self parking is available.

This 4-star East Grinstead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.
Elite Venue Selection Felbridge - Gatwick has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 11 2026 (dates subject to change):
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Elite Venue Selection Felbridge - Gatwick Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 997 reviews
Rating 8 - Good. 270 out of 997 reviews
Rating 6 - Okay. 109 out of 997 reviews
Rating 4 - Poor. 60 out of 997 reviews
Rating 2 - Terrible. 37 out of 997 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael Charles

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Lovely stay.

From arrival at reception to departure the following day, the attention to detail and assistance shown towards my wife who is disabled was excellent. The room was well fitted out being clean and comfortable. The breakfast was very good, nicely presented and prepared. We will not hesitate to make use of the hotel on future family visits.
Stayed 1 night in Jul 2025

6/10 Okay

Phil

Stayed 1 night in Jun 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay apart from the noise

The room was great, the staff were lovely and the food was excellent. What ruined it was the loud noise the air conditioning system made throughout the night every 15 minutes or so. My brother heard it too in the next room. I turned my aircon unit off yet the noise continued. Probably should have said something to receiption at the time. Great stay apart from the noise
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only slight issue was that you could hear people in the room above and in the hallways very clearly, we were woken up early by noise coming from the room upstairs
Stayed 1 night in Jun 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

We had a lovely time staying here. The room was tidy, clean and comfortable. The gentleman who greeted us when we arrived was professional and welcoming. Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Stayed 2 nights in Jun 2025

8/10 Good

Ciara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel

We stayed at the hotel for a local wedding. It was wonderful. Spacious room and lots of to do included in the price. The breakfast was lovely and the staff were friendly but prompt!
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, and friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Lance

Stayed 1 night in Jun 2025

6/10 Okay

Campbell

Liked: Cleanliness, staff & service
Hotel nice, good spa area. The hotel advertises as a place to stay for Gatwick Airport nut it doesn’t have a lift!!! So you end up lugging your suitcases up two flights of stairs.
Stayed 1 night in Jun 2025

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
This place was ideal for us and might even make it 2 nights on a future occasion.
Stayed 1 night in Jun 2025

2/10 Terrible

Farah

Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, rooms in good shape, bar area nice, breakfast really good. Outdoor communal areas are really sad, depressing and in desperate need of rejuvenating
Stayed 2 nights in Jun 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anazing
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Dan

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel itself was fine and clean and staff friendly , room 204 I stayed in had constant running water in the bathroom (behind the wall, not an adjoining room or another rooms shower just running water) it wasn’t a leak but was rather noisy and constant for my whole stay in the room. As I checked in late at night I didn’t want the hassle of changing rooms so late but it wasn’t the best experience as I’ve had on many previous stays at this venue
Stayed 1 night in Jun 2025

10/10 Excellent

Kostas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice venue close to Gatwick The indoor pool was a nice addition
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with partner
Liked: Amenities
A little tired Not Suitable for those with mobility problems
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel facilities and customer service
Stayed 2 nights in May 2025