Very friendly staff. Bedroom and bathroom clean and comfortable. Breakfast choice very good and well cooked. Walking distance from town, pier and promenade.
We had a lovely 3 night stay at this Hotel.
We were greeted and looked after by a very friendly and caring host and staff. Breakfast was freshly cooked and there was a good menu. We had room 3 with a big balcony overlooking the promenade with sunshine from early morning to late afternoon. Hotel is spotlessly clean throughout. Thoroughly recommend.
The owner and staff members go out of their way to make sure that all guests feel welcome and cared for. I've stayed in a lot of hotels and been looked after (it's part of a package); but here it feels that it's on a more personal level (not because they have to). Well done to all at The New England.
Surprised the bed wasnât made up or the bathroom cleaned. Morning breakfast made chef aware I didnât like runny eggs and to ensure the egg yoke was hard on all of the breakfasts the egg yokes were runny I therefore couldnât eat them that was disappointing. However everything else was to the highest of standards nice staff
We had such a lovely stay. A warm welcome from friendly staff, a beautiful two room suite that was comfortable and had everything we needed for our family and a delicious home cooked breakfast in the sunny breakfast room over-looking the seafront.
Staff were very welcoming and immediately asked about our visit and if they can advise of anything. Rooms were lovely and quiet, delicious breakfast with tranquil atmosphere. Would definately book again.
Lovely friendly welcome and nothing was too much trouble.Great room and breakfast.We travelled by train and there was no need for a car as could walk everywhere.Would definitely stay again.
Incredible, hard working and very responsive staff. Adri and her team make this place feel like a family home. Location is also prime, yet tucked away behind the pier so you get the quaint ambiance of Eastbourne and it's a bit quieter.