It was not easy to see where the rental was (we arrived in the dark and it's a somewhat fast speed road out in the country). Once we arrived, we saw that the camper was lit up - we just didn't know what to be looking for. But the owners instructions were clear and helpful. The climate control was a little tricky in the camper. But everything worked well and the accomadations were great - nice snacks, coffee, half and half, sugar, plenty of towels, etc. Everything was in nice shape.