Staff was good. There was no phone in the room so in order to get the front desk you had to walk to it, the bed sank in the middle so we had to prop pillows between us to avoid rolling, had roach and some bugs in bathroom, the breakfast they advertised was horrible. Nothing to drink but coffee, small container of whole milk for cereal, no fruit, muffins or anything. Only thing was cereal and waffles. Vending machines either sold out or out of order and no ice. Just lacked alot of amenities we needed.