Room is lovely!! Had a big bathroom with a good bath, and the room was clean and had a good aesthetic. The staff are very kind and welcoming. Doors and reception is open all night which was really useful. They do take ÂŁ100 upon checking in for safety or something which Iâm waiting to get back. But other than that it was really nice, also had a bar and breakfast but we didnât get a chance to check that out. View and area was great too.
Genuinely this hotel is a gem of a find. The staff we met were warm, friendly, welcoming and professional. The decor as you go in is wonderful as was the room and the room + bathroom were spotlessly clean. Fantastic location and despite being central was perfectly quiet inside. Will definitely be going back. Brilliant in every respect.
Th nicest hotel. Perfect central location, staff lovely. All the amenities you need including hairdryer, robes, even a toothbrush charger in the bathroom!! Every detail was thought out. The ONLY 1 thing missing was a fridge. Excellent hotel, 10/10
Room was fantastic. It was huge with everything we needed for our stay. Bath robes, slippers, iron/ironing board. Tea/coffee making facilities & bottled water. Staff were friendly & helpful. The hotel location was perfect only a 2 minute walk to designer stores & St James centre.
Nice hotel, very central , the room was very clean and big, but you can hear the noise from upstairs in the morning (6.00 am) as they are cleaning the breakfast room, reception lady very nice and friendly!
Problem was to access just normal tv channels , they have Samsumg plus and you have to register for every application to watch just some normal tv! Very annoying! Also one morning was not orange juice or black pudding! Breakfast average for the price . Need to improve.
Staff were friendly, good decor throughout and very nice location close to lots of attractions.
We did have a problem with the mattress being busted but to be fair to the staff when told about it in the morning they did say the room would blocked until a new mattress arrived so they were responsive.
Unfortunately there was also a terrible smell in the bathroom (old urinal) which could be more difficult to sort given the age of the building - but a thorough flushing/cleaning is definitely needed.
Abbiamo alloggiato al the new town hotel per tre notti. Il primo giorno, al nostro arrivo, abbiamo potuto lasciare le valigie in hotel (molto prima del check in, al mattino presto)e il personale ha avuto la premura di farcele trovare in camera al nostro ritorno la sera. Lo abbiamo molto apprezzato!
La camera era grande, pulita e con tutti i comfort ( dagli asciugamani e accappatoi all'occorrente per una mini colazione/spuntino per il giorno dopo), che venivano giornalmente riforniti.
Il personale Ăš stato molto accogliente!
Non abbiamo usufruito della colazione.
Friendly and accommodating staff. I booked without checking lift availability. Having just started walking following an ankle replacement, I didnât want to be climbing stairs. They were very accommodating allowing me a room on the ground floor. It was clean, comfortable and in a great location. Breakfast cooked fresh and great selection
Rummen ligger pÄ kÀllarplan. Mitt hade endast ett litet fönster mot gatan som inte gick att stÀnga. Stökigt nattliv utanför. Bra stÀdat, frÀscha badrum men mycket kal inredning. Inga tavlor pÄ vÀggarna i ett fönsterlöst rum. Frukosten var under all kritik, ofrÀscha skivor ost, vÀldigt stabbiga Àgg pÄ menyn.