Best Western The Hilcroft Hotel West Lothian

3.0 star property

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Photo gallery for Best Western The Hilcroft Hotel West Lothian

Reception
Indoor wedding
Lobby
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
East Main Street, Whitburn, Livingston, Bathgate, Scotland, EH47 0JU
  • Place, Livingston Designer Outlet
    ‪10 min drive‬
  • Place, Five Sisters Zoo
    ‪12 min drive‬
  • Place, Linlithgow Palace
    ‪16 min drive‬
  • Airport, Edinburgh (EDI)
    ‪20 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Best Western The Hilcroft Hotel West Lothian

Hotel in Bathgate with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western The Hilcroft Hotel West Lothian offers 32 accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Bathgate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western The Hilcroft Hotel West Lothian. During your stay, you'll be within walking distance of Polkemmet Country Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Polkemmet Country Park and a few minutes from Scottish Owl Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. The business-friendly Best Western The Hilcroft Hotel West Lothian also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Bathgate hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9 AM.
Best Western The Hilcroft Hotel West Lothian has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7 AM to 9 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Glasgow Livingston Hilcroft Hotel Bathgate
Best Western Hilcroft Hotel Bathgate
Best Western Hilcroft Bathgate
Best Western Hilcroft
Best Western Glasgow Livingston Hilcroft Bathgate
Best The Hilcroft West Lothian
Best Western Glasgow Livingston Hilcroft Hotel
Best Western The Hilcroft Hotel West Lothian Hotel
Best Western The Hilcroft Hotel West Lothian Bathgate
Best Western The Hilcroft Hotel West Lothian Hotel Bathgate

Reviews

Best Western The Hilcroft Hotel West Lothian Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 175 out of 359 reviews
Rating 8 - Good. 135 out of 359 reviews
Rating 6 - Okay. 35 out of 359 reviews
Rating 4 - Poor. 12 out of 359 reviews
Rating 2 - Terrible. 2 out of 359 reviews

Reviews

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel, clean friendly and helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathroom, friendly and helpful staff. Very good breakfast.
Stayed 1 night in May 2025

8/10 Good

Felix

Stayed 2 nights in May 2025

10/10 Excellent

Alan J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunate the rooms do not have window screens as it was very hot that evening and so could not leave window open due to no screen and so many mosquitos etc. Street facing room quite loud late into the night with traffic passing close. Unfortunately the guest across the hall was in and out of the room every 10-15 mins from midnight until near 3am and their door slammed every time. The hotel should do proper maintenance to make sure all room doors close soft. Great service on arrival, easy free parking and decent quality restaurant with fair pricing,.
Stayed 1 night in May 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely accommodating and friendly. I plan on staying here when I come back to Scotland. It is central to both Edinburgh and Glasgow which is awesome and not too busy.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best are the best

A lovely stay
Stayed 1 night in May 2025

10/10 Excellent

Grahame

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, great food
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff in all areas of hotel were friendly, helpful and knowledgeable.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

ALEXSANDRO

Liked: Room comfort
Disliked: Property conditions & facilities

Shower hot water doesn't work

I never seen such thing in my life!!! I was having a shower when the hot water stopped. I was told by the guy at the front desk that happened because,maybe, another guest was having a shower, that affected my shower. In other words, the guests should make an agreement about having shower before going under it.
Stayed 1 night in Apr 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay good breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Staff are amazing

Absolutely stellar service from the team here. Friendly, courteous and couldn't do enough to help. Hotel is comfortable and clean and has everything you need. Staff are the stars here though.
Stayed 1 night in Apr 2025

2/10 Terrible

Derek

Stayed 1 night in Apr 2025

10/10 Excellent

LES

Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chris on reception was very helpful. Food was nice too
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

terry

Stayed 1 night in Feb 2025

8/10 Good

terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

terry

Stayed 3 nights in Feb 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel for a short stop, staff very friendly and helpful, only complaint is my to didn’t have any channels
Stayed 1 night in Feb 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away and

Had a one night stay definitely will rebook soon
Stayed 1 night in Feb 2025