The building itself is charming, and the location is exceptional for those who wish to tour downtown Edinburgh on foot. However, the unit was not acceptable. The double bed in the loft was not comfortable, and the couch which turned into a single bed was very uncomfortable. The bathroom sinks and shower did not drain well. There were NO instructions left for any of the appliances, which would be helpful for those travelling from abroad, who don't know how to use the appliances in England. There were minimal products left to use--in our other unit we booked in Bath, we were given excellent products and in excellent quantities(e.g. shampoo, conditioner, body soap, laundry detergent) The bedding was found in the upstairs closet and did not appear to be fresh. The extra pillows were found in a dirty downstairs closet. The duvet did not have a cover and was stained from previous use. Neither of the heated towel racks worked--and the host Henry did not do anything to help us figure it out. Finding the keys to the apartment was also problematic--the instructions were vague and we finally found the key receptacle in a tiny box at the bottom of a fence grid. Henry, the host, was also not gracious in any of his communications. He also claimed that we had left stains on the carpet and couch, which we did not, and tried to charge us a ridiculous amount of money given the cost of the unit itself.