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4.1 out of 5

"Breakfast service was disorganised. Excellent pastries however. " More

By a verified traveller on Mon 18 Apr 2022

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Room, 1 Double Bed, Accessible (Accessible Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed (Super Deluxe Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Standard King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed (Standard Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Accessible (Accessible Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room, 1 Double Bed (Deluxe Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Macdonald Houstoun House. During your stay, you'll be close to Five Sisters Zoo. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at The Tower Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 9 minutes by car from Linlithgow Palace and 10 minutes from Royal Highland Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Macdonald Houstoun House ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Macdonald Houstoun House

Everyone (8) Couples (2) Family (1)
4 out of 5
Breakfast service was disorganised. Excellent pastries however.

Posted by on 18 Apr 2022

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Comment from Hotel Management

18 Apr 2022 by Andrew

Dear James, Thank you for your feedback and I am sorry you felt breakfast was a little disorganised when you stayed. We did have a couple of manning constraints and I am sorry this affected your experience. I am pleased you enjoyed the pastries. I do hope you will give us another opportunity in the future. Kind regards Andrew Boe General Manager

5 out of 5

Posted by on 20 Mar 2022

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3 out of 5

Posted by on 14 Sep 2020

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Comment from Hotel Management

17 Sep 2020 by Andrew

Thank you for your feedback and I am sorry you did not feel your stay was worth a better score. I hope you will give us another opportunity in the near future. Kind regards Andrew Boe General Manager

5 out of 5

Posted by on 3 Aug 2020

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Comment from Hotel Management

4 Aug 2020 by Andrew

Thank you so much for the 5/5 review, it is very much appreciated. I hope we will get the chance to welcome you back soon. Kind regards Andrew Boe General Manager

5 out of 5

Posted by on 12 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by Andrew

Thank you so much for your recent review it is very much appreciated. Kind regards Andrew Boe General Manager

5 out of 5
This is a very tranquil hotel in a beautiful setting, staff very courteous

Posted by on 24 Nov 2019

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Comment from Hotel Management

24 Nov 2019 by Andrew

Thank you so much for your recent feedback and I am delighted you had a great stay. See you again soon Kind regards Andrew Boe General Manager

2 out of 5
Room ok, didn’t include coffee make like it should, shower made horrible grinding noise whilst running too. Expected more for a 4* hotel.

Posted by on 2 Jan 2019

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Comment from Hotel Management

19 Feb 2019 by Amie

Good evening, I am very sorry to read the amenities which you believed would be in your room were not. I have asked our Housekeeping Manager to look into this. We have a limited number of Feature bedrooms in our hotel. Our Feature bedrooms are our rooms which have Coffee machines so thank you very much for highlighting this. Along with housekeeping I will have this resolved quickly. I apologies regarding the noise from the shower. I do wish we were aware during your stay and we could have resolved this for you. Kindest regards, Amie Gibson Front Office Manager

4 out of 5
Lovely hotel, great staff, beautiful gardens, excellent location! Would definitely use again.

Posted by , from Gloucestershire on 29 May 2018

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5 out of 5

Posted by on 17 Sep 2021

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3 out of 5
Tunkkainen haju paikoitellen ja kokolattiamatot eivät ole mieleen. Paikka aivan ihanalla paikalla ja historiallinen. Ravintolan ruoka oli todella hyvää, mutta palvelu amatöörimaista.

Posted by on 5 Jun 2019

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About the Macdonald Houstoun House

Location Uphall, Broxburn, Scotland EH52 6JS

Property Features

Macdonald Houstoun House offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, a terrace, and a garden are also featured at the eco-certified Macdonald Houstoun House. Self parking is free. This 4-star Broxburn hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1600
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Uphall Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Macdonald Houstoun House offers 71 accommodations with a hairdryer and an iron/ironing board. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Broxburn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.

The Tower Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner. Reservations are required.

The Vaulted Bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Pet Policy

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houstoun House
  • Macdonald Houstoun
  • Macdonald Houstoun House
  • Macdonald Houstoun House Broxburn
  • Macdonald Houstoun House Hotel Broxburn
  • Macdonald Houstoun House Hotel
  • Macdonald Houstoun House Hotel
  • Macdonald Houstoun House Broxburn
  • Macdonald Houstoun House Hotel Broxburn

You should know

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.