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Heeton Concept Aparthotel Edinburgh Queen Street

3.0 star property

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Photo gallery for Heeton Concept Aparthotel Edinburgh Queen Street

Exterior
Lobby sitting area
Apartment, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Apartment, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Studio | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

View in a map
74 - 77 Queen Street, Edinburgh, Scotland, EH2 4NF
  • Place, George Street
    ‪2 min walk‬
  • Place, Princes Street
    ‪4 min walk‬
  • Place, Princes Street Gardens
    ‪4 min walk‬
  • Airport, Edinburgh (EDI)
    ‪24 min drive‬

Room options

View all photos for Studio

Studio | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Studio

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Apartment, 1 Bedroom

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Apartment, 1 Bedroom (with Sofa Bed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Room

  • 34 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Front of property
PREMIER SUITES Edinburgh Fountain Court
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.6 out of 5, Wonderful, 501 reviews
The price is CHF 115
includes taxes & fees
30 Nov - 1 Dec
PREMIER SUITES Edinburgh Fountain Court

About this property

Heeton Concept Aparthotel Edinburgh Queen Street

Aparthotel with a 24-hour front desk, 3-minute walk to George Street
Along with self parking, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a fireplace at reception. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a microwave and a dishwasher. Added amenities include free WiFi, a rainfall shower and a coffee/tea maker. Weekly housekeeping is available.
Heeton Concept Aparthotel Edinburgh Queen Street offers 82 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Accommodation at this 3-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Heeton Concept Aparthotel Edinburgh Queen Street. During your stay, you're just a quick walk from George Street. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This comfortable aparthotel has 82 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from George Street and 5 minutes on foot from Princes Street
  • Pets welcome for a fee
Heeton Concept Aparthotel Edinburgh Queen Street offers its guests a fireplace in the lobby, laundry facilities, and a lift. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Edinburgh aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 35 per night)
  • Limited on-site parking (max 4 spaces per unit)

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: GBP 12.50 per person

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: GBP 15 per accommodation per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 82 units
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.50 per person
  • Self-parking fee: GBP 35 per night
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mode Edinburgh Aparthotel
Mode Aparthotel
Mode Edinburgh
Native Edinburgh
Heeton Concept Edinburgh Queen
Heeton Concept Aparthotel Edinburgh Queen Street Edinburgh
Heeton Concept Aparthotel Edinburgh Queen Street Aparthotel

Heeton Concept Aparthotel Edinburgh Queen Street Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 884 out of 1183 reviews
Rating 8 - Good. 223 out of 1183 reviews
Rating 6 - Okay. 53 out of 1183 reviews
Rating 4 - Poor. 11 out of 1183 reviews
Rating 2 - Terrible. 12 out of 1183 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and well designed room with a kitchenette. Would definitely stay here again.
Stayed 2 nights in May 2025

8/10 Good

christine

Liked: Cleanliness, room comfort
Spacious room. Good facilities. Lovely bedding
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Iain

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Jodie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
During our first night, half of the building, including our room, had no power. This meant we couldn’t charge our devices, which was particularly inconvenient given our short two-day stay. When we raised the issue, we were advised to sit in the hotel lobby to charge our devices — hardly an acceptable solution when you're on limited vacation time. We were provided with an email address for the manager, but after sending two emails and a follow-up, we received no response. The lack of communication and accountability from management was incredibly unprofessional and deeply disappointing. While the space itself was lovely, the hospitality was lacking, and the experience left us stressed during our time in Edinburgh. Fortunately, we were headed to the Highlands and didn’t have to stay long. For a property to ignore guests during a power outage — even for one night — is simply unacceptable. As a frequent traveler, I would caution others: if something goes wrong, don’t expect meaningful support or communication from this establishment.
Stayed 2 nights in Jul 2025

8/10 Good

Glen

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Joel

Not as what i expected
Stayed 3 nights in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
We had a great time in Edinburgh this past week! The accommodations were perfect for us in terms of location and space.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025

8/10 Good

Viviane

Liked: Cleanliness, amenities, property conditions & facilities
Great!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying here and we greatly enjoyed our stay. We look forward to returning for a third stay in the future when in Edinburgh next!
Stayed 2 nights in Jul 2025

10/10 Excellent

Elaine

Stayed 1 night in Aug 2025

2/10 Terrible

Huiying

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very noisy , when you book a room here , most likely they will assign you a basement room , even after I request to move to the upper floor , my request was ignored by the staffs . I hear the door slamming very loud at night at 11 am when I tried to sleep . And the noise came back again at 6am non stop , as they have facilites in the basement for their staffs and most of these noise are made by their staffs , the door opening and closing almost every 3 minutes that I have to tell the staffs to be quiet however it didn’t stop until I check out .
Stayed 1 night in Aug 2025

8/10 Good

Sonya

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was overall a very good stay. I came with my dog. The pet fee is £15 per night, which is reasonable, however, it did not get any dog treats or dog bed. I tried calling multiple times to let them know I was bringing a pet, but could not get through. When I arrived, they said their phone lines are down and email is better- fyi. The room itself was clean and very modern, a medium, comfortable size. Although they do not clean the rooms daily, I had more than enough towels and essentials. The room has a coffee maker, tea, and full kitchen which was great. The location is quick 5 minute walk from the city center which was good. Perks: AC and modern room Challenge: could not call ahead. But overall very good stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

HOLLY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, extremely friendly stuff and beautiful rooms. Rooms. Fell in love with the city and will definitely be back.
Stayed 2 nights in Jul 2025

8/10 Good

Yat Yi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place to stay with peaceful and beautiful environment. The hotel room is clean. One thing to improve is the shampoo and bath gel are running out without replacing. We had to go to lobby to ask for refill. It’s better to check and ensure all filled before guest check in.
Stayed 2 nights in Jul 2025

6/10 Okay

Jose, San Isidro

The hotel shows its years, the room was ok. No cleaning service
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suite we were in was excellent. Service was great. Location was generally within walking distance to major sites or a short Uber ride away.
Stayed 2 nights in Jul 2025

8/10 Good

Taylor

Liked: Cleanliness, property conditions & facilities
I really enjoyed my stay here! The location was just outside of the busy area so it was quiet, but not to far a walk from any of the sight seeing I had planned on doing! Staff was very helpful with absolutely everything including parking. An issue with the TV came up and they had it fixed less than fifteen minutes later. The room was clean and had lots of space! I would definitly stay here again!
Stayed 2 nights in Jun 2025

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location and beautiful hotel. Lovely lounge area and the rooms were decorated nicely. We had an apartment which had a kitchen and laundry. Unfortunately we had electrical issues with the laundry and were unable to use it as it kept knocking out power off. The sofa bed was in the living room/kitchen area and did not have blackout shades so it was difficult to sleep when the sun came up at 4:30am. Quiet location. Would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristin, Annandale

Stayed 3 nights in Jun 2025

6/10 Okay

DANNY

Travelled with family
Very poor communication. Our suite had a washer dryer combination for our reservation, but the dryer never worked. Checked with the front desk and they mentioned a maintenance person would come to fix it. This person never came and then when we checked again on Saturday the front desk mentioned they do not work on the weekends. We were told they were coming each time, but they never showed up. Front desk lady was not helpful at all Very, very hard beds.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly convenient to the city centre! Just a short walk to the Royal Mile. Friendly and helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, room comfort

Great Staff

Lindsey was superb went well out of her way to help
Stayed 2 nights in Jun 2025