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Open Arms Hotel

3.0 star property

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Photo gallery for Open Arms Hotel

Deluxe Double Room, Garden View | View from room
A dining room with a table set for six, large windows, and floral wallpaper.
Deluxe Double Room, Garden View | Iron/ironing board, free WiFi
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Main Rd, North Berwick, Scotland, EH39 5EG
  • Place, Dirleton Castle
    ‪3 min walk‬
  • Place, Archerfield Links
    ‪4 min walk‬
  • Place, Edinburgh Castle
    ‪50 min drive‬
  • Airport, Edinburgh (EDI)
    ‪49 min drive‬

Room options

View all photos for Comfort Double Room, Courtyard View

Comfort Double Room, Courtyard View | Iron/ironing board, free WiFi

Comfort Double Room, Courtyard View

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Iron/ironing board, free WiFi

Deluxe Room, Garden View

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Iron/ironing board, free WiFi

Deluxe Double Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Iron/ironing board, free WiFi

Standard Double Room, Garden View

  • Garden view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Iron/ironing board, free WiFi

Deluxe Double Room, Garden View

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Iron/ironing board, free WiFi

Deluxe Double Room, Garden View

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Iron/ironing board, free WiFi

Deluxe Double Room, Garden View

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom, Garden View

Deluxe Double Room, 1 Bedroom, Garden View | Iron/ironing board, free WiFi

Deluxe Double Room, 1 Bedroom, Garden View

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Courtyard View

Comfort Double Room, Courtyard View | Iron/ironing board, free WiFi

Comfort Double Room, Courtyard View

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Garden View

Superior Double Room, Garden View | Iron/ironing board, free WiFi

Superior Double Room, Garden View

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Garden View

Family Room, Garden View | Iron/ironing board, free WiFi

Family Room, Garden View

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds, Garden View

Superior Twin Room, 2 Single Beds, Garden View | Iron/ironing board, free WiFi

Superior Twin Room, 2 Single Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | Iron/ironing board, free WiFi

Deluxe Twin Room, Garden View

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Open Arms Hotel

This hotel features a restaurant, a bar/lounge and a garden. Free buffet breakfast, free WiFi in public areas and free self parking are also provided.
Open Arms Hotel offers 15 accommodations with complimentary slippers. This North Berwick hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Open Arms Hotel, you're just a quick walk from Dirleton Castle. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Steps from Dirleton Castle and 4 minutes on foot from Archerfield Links
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Self parking is free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Open Arms Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Slippers

Food and drink

  • Chef service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM

Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Open Arms Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open Arms is a lovely wee hotel with friendly efficient staff. If you want a relaxing quiet break this is the place. Excellent bus service to both North Berwick and Edinburgh but if you're staying in the village the Castle Inn is worth paying a visit.
Stayed 2 nights in May 2026

10/10 Excellent

Moira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and efficient. The room was spotless huge bathroom comfortable beds. Hotel is in a beautiful conservation village so lovely views we also had a garden room with easy access to lovely garden and seating to chill with a cuppa. Breakfast was excellent. I recommend Open Arms hotel to anyone visiting North Berwick.
Stayed 1 night in Apr 2026

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay at the Open Arms Hotel. The staff were very welcoming and made me feel at home. The room was first class with a view over the village green and very comfortable. The lounge area with the open fire is lovely and relaxing being able to have a pre- dinner drink and review the menu. It was a very enjoyable stay and will definitely be returning again in the very near future.
Stayed 1 night in Apr 2026

8/10 Good

Adam

Stayed 2 nights in Apr 2026

10/10 Excellent

kali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Scottish experience. Will come back again
Stayed 1 night in Mar 2026

10/10 Excellent

CHRIS

Liked: Property conditions & facilities
Very clean room, great staff, good food
Stayed 2 nights in Mar 2026

6/10 Okay

Caroline

Good morning, I just wanted to let you know that I experienced a few problems with breakfast during our stay. Firstly, on Saturday morning, when I asked for a coffee, I was given a half cup of cold black coffee by a young man. I did not say anything at the time. The following morning, I bought my own coffee and noticed that everyone else in the restaurant was being served coffee in a small cafetière. I did not understand why this was not offered to me. Also, on Sunday morning, I ordered Eggs Royale. Instead, I was served two boiled eggs on smoked salmon with what looked like two spoons of mayonnaise. I mentioned to the staff that it was not Eggs Royale, but again I left it, as they did not seem to know how to deal with the issue. We had also booked a table on Friday night and could not understand why there were two different dining rooms — one with tablecloths and one plain. When I made the booking, I believed we would be seated in the main restaurant, as there was nothing on the website explaining the difference. Otherwise, the food on Friday night was good and the bedroom was lovely. However, we travel frequently in Scotland and, unfortunately, I will not be returning. Please do not retain my email address for marketing purposes. Kind regards, Caroline
Stayed 2 nights in Feb 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Breakfast amazing. Staff mega helpful. Dog friendly. Evening meal good but limited but that fits with the style of the hotel. We would go back. Mark & Katie Hutchison
Stayed 2 nights in Feb 2026

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Having dined here several times under the previous owners, this was, however, our first time staying at the Open Arms (now under new ownership). We were not disappointed. Dinner was as delicious as before (though we were sorry to see that the haggis wellington option was no longer on the menu). My partner’s severe pork allergy was catered for with an alternative option for his breakfast & staff seemed well aware of this - thank you. Our room was clean, comfortable & had all the amenities we needed for our stay. (The only thing to mention is that when the shower went on, it made an extremely loud whistling noise throughout which should be looked at.) Relaxing by the fire on a wild & wet afternoon was just the tonic on this short break. The staff cannot be faulted. All were friendly and welcoming, but special mention must go to the dark-haired lady who may be the reception manager (?) who made you feel as if you were a guest in her home. We will definitely be back! Andrew & Claire
Stayed 2 nights in Jan 2026