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Aparthotel

Royal Garden Apartments New Town

3.5 star property

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

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2 York Buildings, Queen Street, Edinburgh, Scotland, EH21HY
  • Place, St. Andrew Square
    ‪1 min walk‬
  • Place, George Street
    ‪3 min walk‬
  • Place, Princes Street
    ‪3 min walk‬
  • Airport, Edinburgh (EDI)
    ‪26 min drive‬

Room options

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Exterior
Heeton Concept Aparthotel Edinburgh Queen Street
  • Kitchen
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 1,195 reviews
The price is CHF 111
includes taxes & fees
7 Jan - 8 Jan 2026
Heeton Concept Aparthotel Edinburgh Queen Street

About this property

Royal Garden Apartments New Town

Aparthotel units with kitchens, 4-minute walk to George Street
This smoke-free aparthotel features concierge services and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a coffee/tea maker and a dishwasher. Housekeeping is available on request.
Royal Garden Apartments New Town offers 19 accommodations with coffee/tea makers and designer toiletries. This individually furnished accommodation includes desks. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Our customers tell us they can't get enough of Royal Garden Apartments New Town's great location. During your stay, you're just a quick walk from George Street. Enjoy features like free WiFi in public areas and concierge services. This comfortable aparthotel has 19 apartments. Each apartment includes amenities such as a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a flat-screen TV and a fridge
  • Free Wi-Fi in some public areas
  • Services include a concierge, luggage storage and a virtual front desk
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from George Street and 6 minutes on foot from Princes Street
As a guest of Royal Garden Apartments New Town, you'll find concierge services and a lift. WiFi is free in public spaces.

This 3.5-star Edinburgh aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Laundry

  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Virtual front desk

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 19 units
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Reviews

Royal Garden Apartments New Town Reviews

9.2

Wonderful

9.4/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 167 out of 231 reviews
Rating 8 - Good. 43 out of 231 reviews
Rating 6 - Okay. 9 out of 231 reviews
Rating 4 - Poor. 5 out of 231 reviews
Rating 2 - Terrible. 7 out of 231 reviews

Reviews

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Enjoyable stay, nice and central
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey, Mississauga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay but just be sure to not get a room on floor lower than 3 Rooms have no windows Property was quick to move once asked though
Stayed 1 night in Aug 2025

10/10 Excellent

Pathanjali

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Love the apartment setup and the bed was comfortable. Easy hands-free check-in. Just steps from the national portrait Gallery!
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfection. Easy walk to Old Town. Loved it. Great for families
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, room comfort

Edinburgh Festival Time

Edinburgh Festival time - a handy place to stay for the centre of the city
Stayed 4 nights in Aug 2025

10/10 Excellent

Fiona Yen Yen

Liked: Cleanliness, property conditions & facilities
Comfortable accommodation, friendly staff. Good location to explore the city Walking distance from train station
Stayed 3 nights in Jun 2025

10/10 Excellent

Terry-Anne

Liked: Cleanliness, room comfort

Edinburgh retreat

Beautifully quiet with ultramodern and clean appliances. The bed was super comfortable and everything worked perfectly. Staff were helpful and friendly and we loved our stay.
Stayed 4 nights in Jul 2025

8/10 Good

Fran

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Tenaz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location. Check-in and check-out was very efficient. Lovely clean and spacious apartments.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, staff and location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, room comfort
Great stay. Apartment clean and comfortable. Staff very helpful. Great location.
Stayed 3 nights in Jul 2025

4/10 Poor

Marc

Travelled with family
Liked: Cleanliness
Would love to give this a positive review but..the fact it doesn’t have air conditioning impacted our stay greatly, making “sleep” very uncomfortable and our time in Edinburgh less enjoyable. Having a small child we carried a monitor which showed the room’s temperature at 30 degrees. The floors are extremely creaky (2 bed 2 bath apartment) so you’re very aware if you have children sleeping. The apartment is a decent size and the location is very central but the windows are thin so can hear a lot, oh and part of the window frame came apart but was “fixed” by reception.
Stayed 3 nights in Jul 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, perfect apartment for a family of 4, had everything we needed. Thanks for the stay :)
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near downtown and accessible to really great food spots
Stayed 3 nights in Jun 2025

8/10 Good

Pooja

Liked: Property conditions & facilities
Great stay in Edinburgh
Stayed 3 nights in Apr 2025

10/10 Excellent

Alin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
More than I expected. Great customer service awesome place clean .
Stayed 5 nights in Jun 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful accommodations. So clean and beautiful and the staff was so friendly! Would absolutely stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort

Perfect!

Exceeded our expectations. We were worried as we booked a windowless room at basement level. It was large, bright and spotlessly clean so didn’t feel at all claustrophobic. It was also very quiet so never disturbed at night. The apartment was very well equipped and all you need for a self-catering trip.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean property, ideally located for exploring Edinburgh
Stayed 1 night in Apr 2025

8/10 Good

NYDIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The fact that after 18:00 there was no one in reception wasn't great and the fact that if we wanted some cleaning in the room we would be charged extra wasn't great either specially since we paid a lot for the room
Stayed 3 nights in May 2025

10/10 Excellent

Petrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spacious apartment - convenient location.
Stayed 3 nights in May 2025

6/10 Okay

Sionaidh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice inside. when desk inside manned, staff very helpful. But desk often not manned and customer service very unhelpful. Took 3 hours for online checkin. Fire alarm kept going off randomly including early in morning and no one on desk so all residents standing around downstairs not knowing what to do. Main problem that property managed from afar (overseas) and this does not provide good customer service.
Stayed 14 nights in May 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, room comfort

Great place to stay

This is a great place to stay in the heart of Edinburgh. Staff were helpful and friendly. Apartment was spotless. Only a few niggles…… one of the toilet seats needed tightening, there is no microwave and no drawer storage at all which if sorted, would have made the stay perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect location. Also we were mother daughter so having a small living area and a bedroom and event bathroom gave us lots of space. So walkable
Stayed 3 nights in May 2025