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Fantasyland Hotel

3.5 star property

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Lobby
Room (Polynesian Family Theme Room) | In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
Property amenity
Water park

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
17700 87 Ave Nw, Edmonton, AB, T5T4V4
  • Place, West Edmonton Mall
    ‪1 min walk‬
  • Place, Fantasyland
    ‪1 min walk‬
  • Place, World Waterpark
    ‪1 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Room, Multiple Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, Multiple Beds

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Superior Room, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(81 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Polynesian Family Theme Room)

Room (Polynesian Family Theme Room) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Room (Polynesian Family Theme Room)

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Fantasyland Hotel

This smoke-free hotel features a full-service spa, a water park (surcharge) and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and valet parking.
Fantasyland Hotel offers 355 accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the shopping around Fantasyland Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from West Edmonton Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking available for a fee
  • Splash around at the water park
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes mini golf and ice skating
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Fantasyland and World Waterpark
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Fantasyland Hotel, you'll find a full-service spa and a water park (surcharge). There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 269098 square feet (25000 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Fantasyland Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Edmonton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
L1 Lounge – This lobby lounge only serves light fare.
L2 Grill – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Secured, covered valet parking on site (CAD 25 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: CAD 16 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L1 Lounge
  • L2 Grill

Things to do

  • Bowling alley
  • Designer stores
  • Full-service spa
  • Ice skating
  • Mini golf
  • Shopping centre
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Mini golf
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (269,098 square foot of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16 to 20 per person
  • Valet parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Fantasyland Edmonton
Fantasyland Hotel
Fantasyland Hotel Edmonton
Hotel Fantasyland
Fantasyland Hotel & Resort Edmonton, Alberta
Fantasyland Hotel And Resort
Fantasyland Hotel Hotel
Fantasyland Hotel Edmonton
Fantasyland Hotel Hotel Edmonton

Fantasyland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 744 out of 1663 reviews
Rating 8 - Good. 417 out of 1663 reviews
Rating 6 - Okay. 265 out of 1663 reviews
Rating 4 - Poor. 146 out of 1663 reviews
Rating 2 - Terrible. 91 out of 1663 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Tony

Disliked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities
The room was excellent. Clean and comfortable. The front staff were fantastic.
Stayed 1 night in Dec 2025

6/10 Okay

Sam

Travelled with family
Liked: Cleanliness, staff & service
Room was very dated. Was nothing like the photos. Poor lighting made the room very dark and the paint was chipped in a lot of places. We ordered room service and the food was average but expensive for what we got.
Stayed 1 night in Dec 2025

2/10 Terrible

Hany, Winnipeg

unprofessional front desk lady
Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Only reason why everything didnt get 5/ 5 was because we spent so much time waiting for the elevator. Such an inconvenience. Should have a service elevator for staff.
Stayed 2 nights in Dec 2025

6/10 Okay

Isabelle

Travelled with partner
Liked: Cleanliness
The room was great. The elevator situation was ridiculous. I know it was busy, but very slow elevators, stopped at every floor for people going opposite direction, and one was not functional. Very poor set up for such a large family hotel
Stayed 1 night in Dec 2025

6/10 Okay

Alisa

Stayed 4 nights in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
nice rooms
Stayed 1 night in Jan 2026

8/10 Good

Danielle

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Great rooms,
Stayed 3 nights in Dec 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 3 nights in Dec 2025

8/10 Good

Nevis

Stayed 1 night in Dec 2025

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great and welcoming
Stayed 1 night in Dec 2025

10/10 Excellent

Janice

Stayed 1 night in Dec 2025

6/10 Okay

Ronelle

Liked: Cleanliness
Disliked: Amenities
The room was great - but the wait to use the elevators is not acceptable.
Stayed 2 nights in Dec 2025

4/10 Poor

Sunjit

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The place wasnt bad just seemed like it was stuck in the 90s, didnt feel the cleanest. The front staff were terrible had to ask them about parking in the regular parkibg lot 3 times before we could get a proper answer. First time they told us we had to pay then they told us we only had to pay for valet parking. Then we asked where do we park if we dont want valet parking. They said guest parking like. We didnt know if there was specific parking for the hotel or just the regular parking at the mall yet. We were asking very simple questions and they just expected us to know everything apparently. The valet told us we can park in mall parking and the security will know that were hotel guests but we didnt leave any vehicle information with them so it was just mass confusion until another lady finally clarified.
Stayed 1 night in Dec 2025

8/10 Good

Jeffrey

Stayed 3 nights in Dec 2025

10/10 Excellent

Raquel

Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay here! Easy and convenient!
Stayed 3 nights in Dec 2025

8/10 Good

Phillip, Saskatoon

Liked: Cleanliness, amenities, property conditions & facilities
Only 3 elevators were working so long lineups most of the day. Great being in the mall. Wish there was a straight connection to the wave pool had to walk through the mall wet. I would stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was awesome big and roomy
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed in the western theme room. Overall cleanliness was good. Room is fun with the bunk bed for the kid. Feels like the place needs some upgrades from the '90's, though. Shower was lukewarm and the coffee machine didnt work. It was an average stay for a fair bit of money.
Stayed 1 night in Dec 2025

4/10 Poor

Rena

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The jacuzzi tub had a bunch of black stuff in it. Called front desk waited for housekeeping but never showed. When checking out told front desk and they said because it was booked with Expedia there is not much they can do for us. The whole reason for paying such an expensive night was to enjoy the jacuzzi room. Very disappointing.
Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I didn't get free breakfast, there was black stuff coming out the tub drain which they tried to fix but it would still come up when we showered.
Stayed 2 nights in Dec 2025