We were very disappointed with our stay at this Holiday Inn.
The first room we were given reeked of smoke and heavy air freshener, and the air felt damp. As our son has asthma, we could not stay there. The staff did accommodate us with another room, but it also had a strong odour, this time like sour hockey equipment.
The pool area was dirty, with a random slice of cheese stuck to the wall, and one of the elevators was out of order during a busy weekend. The other elevator was extremely slow, and while we often used the stairs, the stairwells had visible pet urine stains on the landings.
To make matters worse, when we returned from breakfast (before checkout time), a housekeeper was already in our room. She apologized, but the overall experience was unprofessional and uncomfortable.
The only positive was the front desk staff, who were polite and helpful. Unfortunately, everything else about this location was far below expectations, especially compared to other Holiday Inns we’ve stayed at. We would not return to this property