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Sandman Signature Edmonton Downtown Hotel

3.5 star property
VIP Access

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Photo gallery for Sandman Signature Edmonton Downtown Hotel

Exterior
Lobby
Premium Room, 1 King Bed (Top Floors) | Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10235 - 101 Street, Edmonton, AB, T5J3E9
  • Place, Edmonton City Centre
    ‪1 min walk‬
  • Place, Rogers Place
    ‪3 min walk‬
  • Place, Edmonton Convention Centre
    ‪6 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(92 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors) | Premium bedding, pillow-top beds, in-room safe, desk

Grand Room, 1 King Bed (Deluxe, Middle Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Grand Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors) | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (Top Floors)

8.8 out of 10
Excellent
(44 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(38 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Middle Floors)

8.4 out of 10
Very good
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (Top Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds (Top Floors)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors) | Premium bedding, pillow-top beds, in-room safe, desk

Grand Room, 1 King Bed (Premium, Top Floors)

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Middle Floors)

9.0 out of 10
Wonderful
(52 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Middle Floors)

8.8 out of 10
Excellent
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Sandman Signature Edmonton Downtown Hotel

Pet-friendly hotel connected to a shopping centre in Edmonton with an indoor pool
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Sandman Signature Edmonton Downtown Hotel offers 309 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sandman Signature Edmonton Downtown Hotel's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Rogers Place. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 6 minutes by foot from Rogers Place and a 3-minute drive from Royal Alexandra Hospital
  • Cats and dogs welcome for a fee
Sandman Signature Edmonton Downtown Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. The business-friendly Sandman Signature Edmonton Downtown Hotel also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Edmonton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
CHOP Steakhouse and Bar – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 30 per night)
  • Secured, covered parking on site (CAD 31.50 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CHOP Steakhouse and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults and CAD 15 to 30 for children
  • Covered self-parking fee: CAD 31.50 per night
  • Nearby parking fee: CAD 30 per night (328 ft away)
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus a one-off CAD 30 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2028 out of 3552 reviews
Rating 8 - Good. 877 out of 3552 reviews
Rating 6 - Okay. 350 out of 3552 reviews
Rating 4 - Poor. 192 out of 3552 reviews
Rating 2 - Terrible. 105 out of 3552 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Super classy hotel and the attached restaurant was 10/10.
Stayed 1 night in Sep 2025

10/10 Excellent

Tera

Stayed 1 night in Oct 2025

10/10 Excellent

Carman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

andrew

Stayed 1 night in Sep 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and central
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, and friendly staff too
Stayed 1 night in Sep 2025

10/10 Excellent

Marie-Claude

Stayed 3 nights in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

hailee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the hotel at 3pm for check in and had to wait 45 minutes for my room to be cleaned. Was not impressed considering I drove 6 hours prior to check in in
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant bar.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness
Disliked: Amenities
This was our third business stay at this hotel, and overall it continues to fall a little below the competition. The Wi-Fi is still unreliable, and navigating the hotel layout can be time-consuming. Wayfinding to amenities is poor, and the amenities themselves are not impressive. Breakfast (not included) was understaffed. Even with a premium room, some details (like dated light switches) feel a bit tired. On the positive side, the shower pressure was excellent, and lunch in the restaurant was extremely good.
Stayed 2 nights in Sep 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Staff & service, property conditions & facilities
Bathroom door and room door had finger prints all.over yhem
Stayed 3 nights in Sep 2025

8/10 Good

ASHLEY

Liked: Cleanliness, staff & service, amenities
Air con wasn’t working but staff fixed it pretty promptly after letting them know. The black out curtains were broken so it was so light and woke us up earlier than wanted.
Stayed 2 nights in Aug 2025

6/10 Okay

Kate-Lynn

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

kirby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Pierson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms, just in an area where homeless people are frequently outside the property
Stayed 3 nights in Aug 2025

10/10 Excellent

Warren, Cumberland House

Stayed 3 nights in Sep 2025

4/10 Poor

Tony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location for the ICE district. Staff are great. Rooms in bad condition. Wooden furniture cracked, curtains badly stained, cloth couch VERY dirty and torn - I've stayed in 2 star hotels in better shape. They charge way too much for what they offer. I will not stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jennilee

Stayed 1 night in Sep 2025