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West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Interior entrance
Free daily continental breakfast
Restaurant
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪3 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(144 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

West Edmonton Mall Inn

Family-friendly hotel with water park and free breakfast
This smoke-free hotel features a water park (surcharge), dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a fireplace at reception and a front desk safe are on-site.
West Edmonton Mall Inn offers 88 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the water park
  • Amenities include a front desk safe, a lift and a fireplace at reception
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 2-minute walk from West Edmonton Mall and 7 minutes by car from River Cree Casino
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 550 out of 1535 reviews
Rating 8 - Good. 460 out of 1535 reviews
Rating 6 - Okay. 275 out of 1535 reviews
Rating 4 - Poor. 139 out of 1535 reviews
Rating 2 - Terrible. 111 out of 1535 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael

Stayed 1 night in Oct 2025

2/10 Terrible

Jill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again. Staff was rude and unhelpful when we brought up issues
Stayed 2 nights in Oct 2025

8/10 Good

Miranda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Was close to the mall, and what was kind a hassle was only the one elevator. But in all we enjoyed our stay, thank you.
Stayed 2 nights in Oct 2025

6/10 Okay

Jessica

Travelled with family
Convenient locution, close to West Edmonton Mall food alley. Rooms were mediocre, beds not comfortable and breakfast was nothing special.
Stayed 3 nights in Oct 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Overall was an okay place to stay. Was super convenient for walking to the mall. Was a bit noisy. Walls and floors seem very thin as any noise from adjacent rooms could be heard.
Stayed 1 night in Oct 2025

6/10 Okay

tony

Travelled with partner
Disliked: Staff & service, amenities
You can here everything in ur room kids running wild above you ,kids cry next door as it was adjoining room. old furniture worn out beds only thing good was the TV
Stayed 2 nights in Oct 2025

8/10 Good

Benedict

Stayed 1 night in Oct 2025

4/10 Poor

JD

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Walked in the lobby to check in, person behind desk just stares at me. I have to initiate the conversation. Didn’t seem to have a problem welcoming the woman who came in behind me. Put me in a room right beside the bus stop with inadequate noise proofing. Got to wake up at 6 am to the noise of the busses. This was after I was woken by a group of drunks coming in at midnight. The complimentary breakfast is nothing more than toast, plain cereal and a jug of apple juice. Checked out without even so much as a “how was your stay” or thank you. Couldn’t even make eye contact. Guess my type aren’t welcome here. I’ll stay at the other hotel down the street next time.
Stayed 1 night in Oct 2025

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be back, affordable and convenient!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff. My only complaint is lacking of water pressure
Stayed 2 nights in Oct 2025

8/10 Good

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are nice, Shops nearby
Stayed 1 night in Oct 2025

10/10 Excellent

Kara

Stayed 2 nights in Oct 2025

6/10 Okay

Aileen, Fort McMurray

Stayed 1 night in Oct 2025

8/10 Good

Bonnie

Liked: Cleanliness
The entry needed to be vacummed
Stayed 1 night in Oct 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were ok. A little on the small side. We requested close to elevator, being seniors. Breakfast room was between elevator and our room, so that was very convenient. Slow at front desk during checkin.
Stayed 2 nights in Oct 2025

4/10 Poor

Shawn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing good about this hotel is the location. The hotel is in rough shape - everything is old, no updates have been done, there are no safes or microwaves in the rooms. The hotel doesn’t have a fitness facility. Breakfast consisted of: toast, pancakes, boiled eggs and yogurt. That is all. Staff is very rude and would not accommodate simple requests like: extra water/coffee/hot chocolate for the room or holding our luggage. They were even annoyed when we asked for extra towels for our room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated that the room was cleaned every day
Stayed 3 nights in Oct 2025

10/10 Excellent

Jun

Stayed 1 night in Oct 2025

8/10 Good

jason

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall only negative thing. Which is not a big deal but the breakfast are was very small and we couldnt find a table to sit since if was very busy. Food was good. Just not a lot of options.
Stayed 1 night in Oct 2025

8/10 Good

AIVY LOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

David J

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
on two separted times the police came the first time 3 police came and removed a homeless person from lobby and the second time 9 police cars showed up and 18 cops blocked off the second floor and we got no enfo. about what was happening, we left motel and came back a few hours later and they were gone . I didn't feel safe there after that.
Stayed 4 nights in Oct 2025

8/10 Good

Olena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location that makes this hotel available for find shops,bus stops nearby it.
Stayed 3 nights in Oct 2025

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, amenities
Staff were very efficient and friendly. Hotel is showing its age. Cleanliness is a must and the staff do a very good job of it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, as always. Older hotel, but always clean and in great condition. Highly recommended if you’re wanting a day or two at West Edmonton Mall.
Stayed 1 night in Oct 2025