Extended Stay America Suites El Paso West

2.5 star property

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Photo gallery for Extended Stay America Suites El Paso West

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Studio, 1 Queen Bed, Non Smoking | Private kitchen | Fridge, microwave, oven, stovetop
Deluxe Studio, Multiple Beds, Non Smoking | Private kitchen | Fridge, microwave, oven, stovetop
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
990 Sunland Park Dr, El Paso, TX, 79922
  • Place, Sunland Park Mall
    ‪9 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Place, Western Playland Amusement Park
    ‪4 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪19 min drive‬

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Extended Stay America Suites El Paso West

Hotel with free breakfast, near Sunland Park Mall
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites El Paso West offers 73 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 38-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites El Paso West. During your stay, you're just a quick walk from Bob-O's Family Fun Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 2-minute drive from Sunland Park Mall and 11 minutes from Paso del Norte International Bridge
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites El Paso West also features a vending machine, laundry facilities, and a lift. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America El Paso West
Extended Stay America Hotel El Paso West
Extended Stay America El Paso West Aparthotel
Studio Plus El Paso
Extended Stay America El Paso West Hotel
Extended Stay America El Paso West
Extended Stay America Suites El Paso West Hotel
Extended Stay America Suites El Paso West El Paso
Extended Stay America Suites El Paso West Hotel El Paso

Extended Stay America Suites El Paso West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 395 out of 1008 reviews
Rating 8 - Good. 260 out of 1008 reviews
Rating 6 - Okay. 139 out of 1008 reviews
Rating 4 - Poor. 86 out of 1008 reviews
Rating 2 - Terrible. 128 out of 1008 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Henriatte

Disliked: Amenities, property conditions & facilities
The TV is on a wall that you can’t watch anything. The room smells , the internet doesn’t function. The security side doors don’t close ( not good) We just want to sleep for the night They have vending machines but no place to change money to be able to use the vending machine The refrigerator sounded like a helicopter and froze our fruit and food. Breakfast was a joke a granola bar one flavor, cofee with two kinds of syrupy coffee mate. AWFUL The bathroom sink doesn’t drain, the drain plug was closed and wouldn’t open, the shower head leaked. We didn’t even take a shower afraid of the drain situation
Stayed 1 night in Jul 2025

10/10 Excellent

MICHAEL

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service
Stayed 1 night in Jul 2025

4/10 Poor

Julissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building is outdated and has a bad smell. The rooms were dirty/dusty/stained. The breakfast included is only processed snacks and coffee, no hot breakfast included. Pool is closed. The only reason I’m giving 2 stars is because our room did include a stove and full sized fridge for anyone who has a long stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jul 2025

4/10 Poor

Lorena

Liked: Staff & service
Disliked: Cleanliness, room comfort

Medical bandage in Bed!!

so I was suprised to see visible stains on carpet and a semi clean bathrooom but I think the absoulte worst part, was that there was a medical wrap, like from a blood donation in the sheets that we did not discover until the next morning. Absolutely gross and unnerving.
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Stayed 1 night in Jul 2025

6/10 Okay

Judy

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Traveling rooms needs more update
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

8/10 Good

Max

Liked: Cleanliness
The air conditioner is very very close to the bed
Stayed 1 night in Jun 2025

4/10 Poor

Orlando

Disliked: Property conditions & facilities
It offered breakfast, NO. It is not close to be any kind of brekfast. Really dirty inside the bedroom carpet smell really bad. Inside the microwave food from a few days, i the drawer found women underwears. Really bad experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Jun 2025

4/10 Poor

Taryn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to check in after travel delays, they told me I was unable to check in right then and had to wait an hour to get a room. Not to mention, the front desk was closed and there was no one there for 20 minutes. I almost had to leave to find another hotel for the night. During my stay, there was almost no one available at any point (and no one watching who was coming and going in the hotel). My room had bugs (I am pretty sure they were bed bugs) and smelt like cigarette smoke every day when I got back from my outing. SO much smoke smell it made it hard to breathe and sleep. My room was filthy overall, and when they came in to clean it, they only replaced the complimentary toiletries and emptied the trash- no new towels or sheets. The pool was bricked in, so don't expect to swim. The location was very noisy, especially at night. I will not be back. I will have to find alternate travel arrangements for the next time I am in El Paso.
Stayed 13 nights in Jun 2025

2/10 Terrible

Lara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Heard train throughout the night. We had two rooms and they both smelled like dirty feet and one like stale cigarettes even though they were none smoking. The sheets on one bed had gross stains and should not have even been put back on a bed. I do not recommend this place. I NEVER took my shoes off except when I laid on the bed with socks, fully clothed. Showered at friends place because i did not want to use towels
Stayed 1 night in Jun 2025

6/10 Okay

Cesar

Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Stayed 1 night in May 2025

10/10 Excellent

juan

Stayed 1 night in Jun 2025

2/10 Terrible

Karla

Disliked: Cleanliness, amenities, property conditions & facilities
The room did not look clean. No housekeeping during stay. Loud screaming from other room. The stove didn't work no dishes in room. Had to ask for more clean towels. My daughter got sick with the smell of rhe carpet and air conditioner smelled musky. Elevator was very hot and would feel like it has not been maintained for awhile. We borrowed a broom to clean the room while we stayed there and no vacuum to clean the room.
Stayed 3 nights in Jun 2025

2/10 Terrible

javier

Wors expirence
Stayed 2 nights in Jun 2025

2/10 Terrible

Erika

Stayed 6 nights in Jun 2025

2/10 Terrible

Amber

Stayed 1 night in Jun 2025

10/10 Excellent

Hugh

Sizeable room
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jun 2025