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Comfort Suites Elgin Northwest

2.5 star property

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Photo gallery for Comfort Suites Elgin Northwest

Pillow-top beds, desk, blackout curtains, iron/ironing board
Indoor pool
Lobby
Free daily buffet breakfast
Pillow-top beds, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2480 Bushwood Drive, Elgin, IL, 60124
  • Place, Presence Health
    ‪2 min drive‬
  • Place, Schaumburg Convention Center
    ‪18 min drive‬
  • Place, Woodfield Mall
    ‪21 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Suite (2 Queen Beds)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Deluxe Suite (2 Queen Beds)

8.2 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Elgin Northwest

This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Comfort Suites Elgin Northwest offers 78 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels and first-run films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Elgin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Elgin Northwest. During your stay, you'll be within walking distance of Presence Health. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute drive from Presence Health and a few minutes from Advocate Sherman Hospital
  • Dogs welcome for a fee
Comfort Suites Elgin Northwest offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Elgin Northwest. The hotel can provide concierge services and wedding services. Free self parking is available. The property offers extended parking privileges.

This Elgin hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Elgin
Comfort Suites Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Elgin
Comfort Suites Elgin Hotel Elgin

Comfort Suites Elgin Northwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 73 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gloria

Stayed 2 nights in Jan 2026

6/10 Okay

Kerry

Travelled with family
Disliked: Amenities
The couch and throw pillows were stained, the tub didnt drain, the in room phone and alarm clock were dead. I was charged a $60 early check in even though the room was ready.
Stayed 2 nights in Jan 2026

10/10 Excellent

Israel, aurora

Stayed 1 night in Jan 2026

8/10 Good

Ijeoma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, the breakfast was okay, and the staff were nice.
Stayed 15 nights in Dec 2025

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and updated. The people at the front desk were freindly and helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Bethany

Stayed 1 night in Jan 2026

10/10 Excellent

Marita

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Erin

Stayed 1 night in Dec 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh very clean area
Stayed 1 night in Dec 2025

10/10 Excellent

Kihleal

Travelled with partner
Liked: Amenities, property conditions & facilities
Awesome. Great breakfast nice rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, safe, and the staff very helpful. The breakfast had a good selection and the atmosphere is comfortable. I woul go back again.
Stayed 3 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Christina

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

JANET, Superior

Stayed 1 night in Dec 2025

10/10 Excellent

Bladimir

Stayed 4 nights in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and clean,pretty new or well maintained.
Stayed 1 night in Dec 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned, issues with the shower being clogged and the pool was out of order all week.
Stayed 8 nights in Nov 2025

10/10 Excellent

Maria

Stayed 2 nights in Nov 2025

4/10 Poor

Liv

Disliked: Cleanliness, amenities, property conditions & facilities
We had to change rooms three times cause they were in disrepair in the first room there was a plug cover gone and the sink faucet was falling off the sink, in the second room, the drain cover was on the side of the drain and my kid needed to take a bath and it looked disgusting and rusted and we told the front desk and they had to call a manager to see what they could do about it and said it would take days for the maintenance man to come and fix it so they got us to switch rooms again and thankfully the 3rd room was fine I just wish it didn’t take three rooms to get to that point but the front desk was great about it
Stayed 5 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

10/10 Excellent

Cameron

Stayed 1 night in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds a little hard on my back otherwise good
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room appeared clean the staff was very courteous
Stayed 1 night in Nov 2025