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Quality Inn Elgin I-90

2.5 star property

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Photo gallery for Quality Inn Elgin I-90

Premium bedding, desk, iron/ironing board, free cots/infant beds
Exterior
Lobby
Free daily buffet breakfast
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
500 Tollgate Rd, Elgin, IL, 60123
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Double Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Quality Inn Elgin I-90

Hotel in Elgin with free breakfast and fitness centre
A fitness centre, a business centre and a meeting room are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn Elgin I-90 offers 76 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a hydromassage showerhead and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn Elgin I-90, you'll be close to Advocate Sherman Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • 5 minutes by car from Presence Health and 6 minutes from Hemmens Cultural Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Elgin I-90. Free self parking is available.

Smoking is allowed in designated areas at this Elgin hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Elgin
Quality Inn Elgin
Elgin Quality Inn
Quality Inn Elgin I-90 Hotel
Quality Inn Elgin I-90 Elgin
Quality Inn Elgin I-90 Hotel Elgin

Quality Inn Elgin I-90 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 372 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jim

Didn't check in, medical issue.
Stayed 1 night in Oct 2025

2/10 Terrible

Kayla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to a dirty room that was never cleaned for us, dirty towels hung on the door, dirty wash rags hung on our outside door handle in a bag. No clean supplies. Told the front desk lady and nothing was done about it. Was better off sleeping in my car. The bed was dirty and had stains, and dirt on it. Most uncomfortable bed I've ever slept on in a hotel. Front desk guy when checking out wouldn't leave my seizure alert service dog alone and kept talking to him even after being asked to leave him alone. The guy wouldn't stop asking me to stay longer when I told him I was in a hurry and had to get back on the road. Made the comment "but you can stay for breakfast you are entitled to it" I politely said no thank you I have to go. As I'm walking away he again tried convincing me to stay longer. I have never had a worse experience in a hotel than this one. I just wish the lady would have actually showed to clean our room, but I didn't have a ton of time to sleep as is when I arrived. Hope this place gets shut down.
Stayed 1 night in Oct 2025

10/10 Excellent

Ethan

Stayed 5 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good. The wifi connection was unreliable, but everything else was fine.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Slightly questionable hallway carpet needs to be cleaned.
Stayed 1 night in Oct 2025

4/10 Poor

Enmanuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dusty. AC was weak. Staff was rude over the phone. Bathroom only had one towel. Bathroom towel hanger was broken off the wall. Electrical Outlets do not work on the lamps. Very old looking. Fridge didn’t have anything inside and not cold.
Stayed 2 nights in Oct 2025

2/10 Terrible

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

DHRUVKUMAR

Stayed 2 nights in Sep 2025

2/10 Terrible

Logan

Stayed 3 nights in Sep 2025

6/10 Okay

Paul

Stayed 1 night in Sep 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room seemed clean enough and the staff were all very nice and very helpful. Fair warning though. The hotel seems older for sure and it showed. The shower looked redone so that was fine but the floor was pealing up in one corner, and the tv was very old. I did also have to kill a few tiny sugar ants but it seemed like just a few and not a bunch or anything so it wasn’t the end of the world. There were often a lot of people smoking outside and one night the hallway on my floor smelled like weed inside but the rooms all had individual air units which worked well and kept the rooms well venting so my room was fine once I got inside. The bed was comfortable enough though and overall my stay wasn’t too bad. It was cheap and it gave me a place to sleep.
Stayed 2 nights in Sep 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service
Great location
Stayed 4 nights in Aug 2025

2/10 Terrible

Hope

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some how the site booked the wrong hotel. So we never used the reservation and wasted several hundred dollars. I will not be using this site to book a hotel in the future
Stayed 3 nights in Sep 2025

6/10 Okay

Ethan

Stayed 5 nights in Sep 2025

2/10 Terrible

Crystal

Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mollie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great. Loved the shower. Bed was comfortable. Room was very clean, hallway rug was very old and dirty looking plus needed vacuuming. Breakfast was ok. The usual, microwave eggs, link sausage, microwave heated potatoes. Waffles were good. Not enough seating when everyone came for breakfast. Food area got terribly crowded. Parking lot holes were evidence of needing some work done. Was ok for overnight at reasonable price.
Stayed 1 night in Aug 2025

6/10 Okay

ELIAS

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Luis

Stayed 1 night in Jun 2025

10/10 Excellent

Andrei

Stayed 2 nights in Jul 2025

8/10 Good

Louella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Grand Ole getaway

Stayed 3 nights in Aug 2025

10/10 Excellent

Frankie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually enjoyed the quiet atmosphere. The staff was incredibly helpful, assisting me with check-in well in advance of the scheduled time.
Stayed 1 night in Aug 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 2 nights in Aug 2025

8/10 Good

Rafal, Palatine

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Amenities
Clean and quiet
Stayed 1 night in Aug 2025