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"No bar or evening restaurant. Room extremely cold despite two radiators on. Good location for Elgin " More

By a verified traveller on Wed 31 Oct 2018

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Double Room with external private bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 107* Per night/room 17 May - 18 May

Superior Twin Room, Ensuite (Four Poster)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, Ensuite (Sleigh)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, Ensuite (Four Poster)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard King Room, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at The Mansion House Hotel. During your stay, you're just a quick walk from Relax. Features include free WiFi in public areas and free self-parking, plus a bar.

  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a terrace and a communal living room
  • Guests speak favourably about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Relax and Elgin Museum

The Mansion House Hotel ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for The Mansion House Hotel

Everyone (4) Couples (1)
3 out of 5
No bar or evening restaurant. Room extremely cold despite two radiators on. Good location for Elgin

Posted by , from Staffs on 31 Oct 2018

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2 out of 5
The hotel needs to update its own website. This is not a Hotel, simply a B & B. There is no bar and restaurant. Very disappointing after a 500 mile journey to not be able to get an evening meal and drink in the premises.

Posted by , from Leicestershire on 4 Oct 2018

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3 out of 5
Pool, hot tub and gym all clised until further notice. Very dusappointing.

Posted by on 30 Jul 2018

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4 out of 5
super toll - back to the Highlanderzeit. Nach Anfangsschwierigkeiten im Service wurden wir freundlich bedient

Posted by on 24 Apr 2019

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Comment from Hotel Management

19 Jun 2019 by MHH

Dear Guest, We are delighted you enjoyed your stay and hope to welcome you back in the future. Kind regards MHH

3 out of 5

schönes, schlossähnliches Gebäude in einem Park.

Pros: Die Umgebung.
Cons: siehe oben
Location: in Elgin, man kann von dort aus sehr viele Ausflüge unternehmen.
Personal sehr nett und hilfsbereit - Zimmerausstattung lässt insofern zu wünschen übrig, als dass wir ein sehr geräumiges Bad hatten, jedoch keine Abstellmöglichkeiten. Im Zimmer waren die Vorhänge zerrissen, was sehr schade war.

Posted by on 3 Sep 2016

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About the The Mansion House Hotel

Location The Haugh, Elgin, Scotland IV30 1AW

Property Features

As a guest of The Mansion House Hotel, you'll find a terrace, a garden, and a front desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free. This 4-star Elgin hotel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Elgin Station (1.2 km / 0.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Mansion House Hotel offers 23 accommodations with coffee/tea makers and an iron/ironing board. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access.

  • Memory foam beds
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Iron and ironing board
  • Heating
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 10:30 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 10:30 AM
  • Front desk closes daily at 9:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mansion House Hotel Country Club Elgin
  • Mansion House Hotel Country Club
  • Mansion House Country Club Elgin
  • Mansion House Country Club
  • Mansion House Hotel Elgin
  • Mansion House Hotel
  • Mansion House Elgin
  • The Mansion House Hotel Country Club
  • The Mansion House Hotel Hotel
  • The Mansion House Hotel Elgin
  • The Mansion House Hotel Hotel Elgin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.