4/10 Poor
Lucinda
Travelled with family, Travelled with pets
15 Apr 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Having service dogs means we are relegated to "approved dog rooms." Room 122 smelled so bad of urine or mold I was tempted to go back to the desk and say we could not stay in that room. Hubby failed to watch dogs while I unloaded the car and dogs drank from toilet. Toilet not equipped with toilet seat cover. I used a washclothe to wipe up dribbled water and it was black due to dirty floor. The carpet at the entry into the room was covered with white dog hair. Apparently they don't vacuum hallways. The was a pet firm to read, agree to and sign. One otem was to use assigned area to walk dogs and to pickup after the dog. Nice sized fenced dog park. Filled with dog poop. No bags in the holder. Passed on breakfast due to the smell of old rancid cooking oil permeating the hallways. The bathroom sink was not attached to the wall and with no safety rails for getting in and out of the shower I used the sink for balance. Not safe. The bed was comfortable. The linens looked clean but after dirty floor I wondered what conditions the sheets were really in. Also watching my dogs in case they get sick from dirry toilet water. Won't be8ng stay8ng at Quality Inns again.
Lucinda
Stayed 1 night in Apr 2025