4/10 MĂ©diocre
Wei, Spartanburg
Voyage avec des animaux de compagnie
29 déc. 2025
Les points faibles : PropretĂ© et infrastructures et conditions de lâhĂ©bergement
We booked two room from 12/26-12/28. Both roomâs bathroom vent doesnât work. According to the front desk, this hotel is just been renovated and newly opened, the chemical odor from the materials are very strong in each room. We experienced bad headaches due to that. We booked this hotel is because itâs a pet friendly hotel, unfortunately the next day weâre told we canât keep our dogs in the room because they barked the previous night. I explained to the front desk the reason they barked at the first night is the guest next to us made a lot of noise and it was 12 am, they still laughing and talking loudly at the hallway thus causing our dogs to bark. Our dogs stopped barking after the noice is gone. Since this is a pet friendly hotel, we also hear other barking when we walking by other rooms, but they ask our dogs to be out of the room while weâre gone during the day. Weâre from out of the town for vacation and we have no other place to put our dogs in an unfamiliar place. Due to the unexpected circumstances we have to put the dogs in our car and had to check out one day earlier. We checked out around 5pm, and asking the front desk to print a proof of early check out, he told me he canât print anything for me cause the hotel manager has already gone for the day. When I asked the front desk for Marriot customer service number, he said he canât provide that to me and I have to looked that up myself on the website and then refused to help me and starting help the next customer.
Wei
Séjour de 2 nuits en décembre 2025
