This was one of the most stressful travel experiences Iâve ever had. My boyfriend and I stayed at this condo in Ellsworth for three nights. The place itself was fine, but the security deposit that was 5x the total stay amount turned into a nightmare. After checkout, the host accused us of having a cat that damaged the sofa. We donât even own a catâweâre both allergic. He withheld two-thirds of the security deposit without giving us any proof, despite saying he had âsecurity footage.â When I asked to see it, he completely stopped responding.
I had to go through multiple VRBO agents and even escalate to a supervisor to get my money back. It took days, constant follow-up, and so much unnecessary stress. No apology, no explanationâjust silence up until I had to fight to get the deposit back because VRBO ended up not being helpful either since the payment couldnât be processed through their platform. If you want a relaxing trip and donât want to fight for your own money, I strongly recommend staying elsewhere.
Although only for a night, my partner and I stayed here and really enjoyed it. The space was clean, everything was in place, and communication with the owner was great. Close proximity to grocery stores or anything else you may need, and it was easy to find. Would definitely stay here again.
Very nice, simple stay. Had some technological difficulty that was no fault of anyone that the owner resolved immediately! Was located in the midpoint for the interests we had. Acadia was one point of interest for us and only a short drive away.
Owner's response was always quick and provided assistance as needed.