The outside scares me a little bit. But the inside is really nice. I had a trouble getting in, the host communicated to me through the camera door right away. There are things ready for guests like dishes, cutlery, glasses, dish soap, Keurig and pods, cooking wear. There are washer and dryer with laundry detergent, fabric softener and dryer sheets. Only downside is there's a door in the kitchen that leads to the hallway of other units, may need extra attention with little kids. And we kept smelling cigarette through the kitchen door. Otherwise we're happy with our stay! The host is very easy to work with!