breakfast was terible they did not displey any orange juice there was nothing displayed in the buffet the only thing they had it was pancakes. terible breakfast service and the hotel room window requires a big clean it was dirty all around.
Wish there was a fridge in the room, as travelers we don't eat out often but couldn't hold much food in the room without it.
I feel like there is a lot of construction going on while we were there so it smelt like paint at times. Also it had a games room and a pool on site but neither were usable.
It looks like they are updating which is fair but it makes it feel like you are missing out.
Staff were kind but not overly engaging or personable.
The building itself was very cold, poor heating and tiled floors added to the cold atmosphere. The floors are also unsafe for those with limited mobility or unsteady on their feet. No where to get a drink whatsoever before 4pm. Housekeeping not done by 3pm, had to ask reception to get someone in. The food was expensive and poor quality, plus we had to eat in the bar! Other residents were clearly ordering in takeaway food. I observed a member of staff walk past rubbish in the corridor, twice which included a chicken bone and no attempt made to pick it up.
How on earth has this hotel got a 4 star rating? We will definitely not be staying there again and would not recommend this hotel to anyone!
Room was really good, receptionist extremely helpful when we arrived. Only downside is quite a few vulnerable peole and council tenants are placed there.
Lovely hotel, clean and spacious. Room was clean with all amenities provided.
Breakfast - buffet style, not many options for food, and personally food undercooked (pink bacon, white scrambled eggs). Still edible but not to personal taste
During our stay in Glasgow, this hotel was fantastic. The staff was exceptionally nice and everyone was willing to help us with anything that we needed. We would most definitely stay when visiting Glasgow again.