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Best Western Plus Grand Manor Inn

2.5 star property

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Photo gallery for Best Western Plus Grand Manor Inn

A spacious lobby with a stone fireplace, a comfortable leather sofa, and a large window providing natural light.
A hotel room with two beds, a wooden headboard, a nightstand, and a framed picture on the wall.
A Best Western Plus hotel with a modern design, a covered parking area, and a clear sky at dusk.
A spacious living area with a sofa, ottoman, and coffee table, a staircase to an upper level, and a kitchen in the background.
A modern kitchen with a white tiled backsplash, stainless steel appliances, and a buffet setup with food warming stations.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • Place, Cinemark Eugene Springfield 17
    ‪15 min walk‬
  • Place, The Shoppes at Gateway
    ‪17 min walk‬
  • Place, University of Oregon
    ‪4 min drive‬
  • Airport, Eugene, OR (EUG)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

A hotel room with a sofa, a small wooden table, a TV, a bed with two pillows, and a headboard with a geometric pattern.

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

A compact hotel room with a kitchenette, a dining area, and a separate bedroom.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a small kitchenette.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, a bedside table, and a wall-mounted lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel exterior with a covered outdoor seating area, stone pillars, and a Best Western Plus sign.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

A hotel exterior with a covered outdoor seating area, stone pillars, and a Best Western Plus sign.

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a desk with a microwave, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Best Western Plus Grand Manor Inn

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Grand Manor Inn. During your stay, you'll be within walking distance of PeaceHealth Sacred Heart Medical Center at Riverbend. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a car charging station
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 6 minutes by car from University of Oregon and 6 minutes from Autzen Stadium
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Grand Manor Inn offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available. Best Western Plus Grand Manor Inn also features dry cleaning/laundry services, a front desk safe, and a lift. Self parking is free.

This Springfield hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20.00 per accommodation, per night (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 912 reviews
Rating 8 - Good. 254 out of 912 reviews
Rating 6 - Okay. 91 out of 912 reviews
Rating 4 - Poor. 62 out of 912 reviews
Rating 2 - Terrible. 59 out of 912 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean and stocked well.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room - clean, updated, and spacious. Breakfast with the espresso machine was amazing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Breakfast was fresh and staff were very friendly and knowledgeable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great! Room was excellent! Love that there is restaurants close by.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, the hotel was clean. The staff was friendly. It would be nice in the spring to have a heated pool.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, the room was clean and comfortable. They hold a 150$ holding fee ontop of the price of the stay, they do release it but if you're on a tight budget that might come as a problem for some.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in excellent condition. Room was clean and quite. Breakfast had a wide variety of things to eat.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay in Springland. It is in a good location. Next to shopping, dining and easy access to the I-5 and belt line. There is a brewery with great food just across the street. We find the rooms to be clean and it is affordable.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Arun

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a safe location. Clean rooms and updated building. But Staff can be more warm and bathrooms can use more toiletries.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
A very beautiful hotel with a wonderful stall and an excellent breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience at The Grand Manor in Springfield was exceptional. The hotel staff were friendly and accommodating in every way, the interior lobby, hallways and room were immaculate. The exterior grounds and landscaping were clearly attended regularly. The breakfast meal & dining area were exceptionally well attended and clean. I would recommend this property to anyone planning to stay in the Springfield/Eugene area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room & lobby. Large parking lot. Hotel is close off I-5 with gas and food nearby. 24 hour Denny's next door was handy for our late arrival. Breakfast at the hotel was good: waffles, toast, cereal, coffee, scrambled eggs, sausage, and delicious vanilla yogurt with toppings. Pool wasn't open for the season, but was good sized. Would stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Great room and great deal
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Disliked: Amenities
walls are thin, no pool, but breakfast was nice
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Marie

Liked: Amenities
Great location & excellent accommodations and staff!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay at this hotel. The front desk staff are happy and welcoming
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Jennifer

Room was clean, comfortable & a good value. Didn’t realize the pool was outside, so closed for the season. Breakfast was good, but doesn’t start until 7am on weekends
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

sharon ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good but, seriously,
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Junning

Disliked: Cleanliness
We stayed one night, there was bedbugs on one of the queen bed in the room. Feels itchy everywhere, could not fall in sleep for the whole night
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Charles

Breakfast needs to be refreshed. Not much there after 9:00 am
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee machine and the staff was so helpful especially the breakfast attendant Christine and front desk person Aaron. We loved our room but just wish it wasn’t right by the elevator. The staff was incredibly helpful with printing things for me for a presentation I was making during my stay. Overall we would stay again.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff...nice breakfast...good location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Triseinge

Liked: Cleanliness
It was outstanding. The staff were warm and friendly, just made you feel welcome. The room was incredibly clean, quiet and comfortable. This Best Western does it right… it’s the little things like nice shampoos, soaps, lotions, and towels. The included breakfast is a full meal with eggs, potatoes, bacon, waffle bar, breads, yogurt oh and the frittata was DELICIOUS!! The convenience of this hotel right next Denny’s and a nearby gas station was just too perfect for our trip. Love it
Stayed 1 night in Apr 2026