2/10 Terrible
John
9 Jun 2025
There was human feces caked to the disability seat in my shower. I was told no one else would clean it for me and they gave me supplies to do it myself.
Then when I complained to a woman she lost my refund by “pushing it through” when it was comping the wrong day, she screamed at me and kicked me out. I was comped the wrong day when the manager was trying to reimburse my expenses for cleaning. And one of the employees instead canceled the refund. Screamed at me. And kicked me out. All because I complained when I found a huge amount of fecal waste caked to the disability seat in my shower. I told them I’m disabled. I have OCD & PTSD that makes this sort of thing extra overwhelming. And this is a lot for me to deal with by surprise. So they kicked me out. No explanation. The attendant said she was really sorry and didn’t know why.
It was clearly because I took photos of the feces in the shower when I was scrubbing off the disability seat. The filth in this photo is caked up feces.

John
Stayed 7 nights in Jun 2025