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3.5 out of 5
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See all 13 ebookers Reviews

"Friendly and helpful staff, great location for the city and the train station. The property is getting scruffy and in need of some TLC. " More

By a verified traveller on Sun 22 May 2022

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CHF 65* Per night/room 2 Jun - 3 Jun

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mercure Exeter Rougemont Hotel ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Exeter Rougemont Hotel

Everyone (1) Couples (8) Family (2) Friends (1)
3 out of 5
Friendly and helpful staff, great location for the city and the train station. The property is getting scruffy and in need of some TLC.

Posted by on 22 May 2022

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Comment from Hotel Management

12 Sep 2022 by Reception

Thank you for your review, I’m sorry to see you didn’t enjoy your stay with us. We hope to welcome you back soon to give you a much better stay.

4 out of 5

Posted by on 14 May 2022

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Comment from Hotel Management

12 Sep 2022 by Reception

Thank you for your review, I’m sorry to see you didn’t enjoy your stay with us. We hope to welcome you back soon to give you a much better stay.

3 out of 5
Good hands free check in and out process. Some cleaning issues in room e.g. stained carpet. Room a bit to warm and constant humming noise from vent outside disdurbed sleep.

Posted by on 11 Feb 2022

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Comment from Hotel Management

28 Feb 2022 by Declan

Thank you for your review, I’m glad to hear you enjoyed your stay with us. I will pass your comments onto the relevant department, and sorry to hear that you were disturbed. We do hope to welcome you back very soon.

5 out of 5
Couldn’t fault my recent stay at the Mercure Exeter Rougemont. Staff were friendly and helpful, hotel and room spotlessly clean. Room was a decent size, bed was comfy, and bathroom was great. Particularly liked the powerful shower. Didn't use the bar or breakfast so can't comment on those. Overall I would not hesitate to stay here again.

Posted by on 16 Oct 2020

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5 out of 5
Good location, friendly staff and nice rooms. Would stay again

Posted by on 8 Jul 2019

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3 out of 5

Just average, will not be returning!

We came for one night, while the food festival was on. So the location was ideal, but there was nothing else to impress us! It was just ok! I didn't sleep very well as there was a lot of noise from street and someone emptying the bottles into a recycling bin. Not the best hotel I've stayed in, so I wont be rushing back!

Posted by on 5 May 2015

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4 out of 5

Great service

3rd stay, always excellent, very helpful staff. Definately recommended. Great location near the Railway station

Posted by on 21 Oct 2014

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3 out of 5

Excellent location but rooms vary a little in quality.

I've stayed in this hotel many times before however on this occasion the room was not as clean as normal. Carpet felt old and was not particularly level in places, bathroom towels were clean but needed replacing as they were thin and d little grey. Room smelt a little musty on entry .

Posted by on 7 Jun 2014

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3 out of 5

Perfect location but old hotel

This hotel really only warrants 3 stars and if it wasn't for the special offer we took, it certainly would not be worth the standard room rate. I know we took a 'small double' but it certainly was that and very basic. The hotel was a bit creaky and in need of decoration in most parts. The best part was the vicinity in the middle of the centre and we were also lucky enough to get a car parking space in the hotel carpark which were limited.

Posted by on 22 Apr 2014

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1 out of 5

poor quality room

Tired room. Bathroom very poor with no heating. I have never stayed in a hotel with no form of heating in the bathroom. Heating in the room was poor. Thete was a small fan heater in the wardrobe that we had to use but this was far from ideal. It was reported to reception who sent someone to the room to say the heating had just come on and it would get warmer. It didn't.

Posted by on 7 Apr 2013

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.