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Holiday Inn Express Hotel & Suites West Chester by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites West Chester by IHG

Indoor pool
Room amenity
Free daily buffet breakfast
Reception
Suite, 2 Queen Beds, Accessible (Mobility) | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1310 Wilmington Pike, West Chester, PA, 19382
  • Place, Brandywine Battlefield
    ‪5 min drive‬
  • Place, Cheyney University
    ‪5 min drive‬
  • Place, West Chester University of Pennsylvania
    ‪7 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Bathroom sink

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(61 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

7.6 out of 10
Good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bathroom sink

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Bathroom sink

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Suite, 2 Queen Beds, Accessible (Mobility) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Room (Specialty)

  • 44 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites West Chester by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites West Chester by IHG offers 75 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites West Chester by IHG. During your stay, you'll be close to West Chester University of Pennsylvania. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from West Chester University of Pennsylvania and 14 minutes from Longwood Gardens
Holiday Inn Express Hotel & Suites West Chester by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites West Chester by IHG. Self parking is free.

This West Chester hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Local artist showcase
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel West Chester
Holiday Inn Express West Chester
Comfort Inn Brandywine Valley
Comfort Inn And Suites Brandywine Valley
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Holiday Inn Express Hotel Suites West Chester
Holiday Inn Express Hotel Suites West Chester by IHG
Holiday Inn Express Hotel Suites West Chester an IHG Hotel
Holiday Inn Express Hotel & Suites West Chester by IHG Hotel

Holiday Inn Express Hotel & Suites West Chester by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk person when we checked in was very accommodating!
Stayed 1 night in Jan 2026

10/10 Excellent

Melanie

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel Ray

Business traveller
Liked: Cleanliness, staff & service, amenities
Room is Clean, Bathroom is large, I'll stay here again
Stayed 2 nights in Jan 2026

8/10 Good

Jennifer

Staff was nice. Room was decent but there was something on ceiling in the bathroom that looked like mold. The kids had fun in the pool. The breakfast was
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly. Comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Jillian

Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At check in Cee at the front desk was very cheerful, greeted us and made sure we knew the necessities of the hotel. We felt very welcomed by her. The hotel smells lovely. They pump in a fragrance that is very pleasant. I think they have a different, and complimentary one, for the elevator Parking was very good and, as we encountered an ice storm the first evening we were there, it was a pleasure to see it was well plowed and cleared by morning. The room was very comfortable, clean had some great amenities such as a large flat screen tv and remote controlled regular and blackout curtains. There were ample power and USB connections on side tables and at the room desk. Lighting in the room was very good They provide a nice breakfast for guests in the morning and there is 24 hour fresh ground and brewed coffee available, which is some of the best coffee I've had in a hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service
Room was very clean and staff was friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Siara

Travelled with partner
Liked: Property conditions & facilities
The staff was absolutely amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara, Wrightsville

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the many options at the breakfast buffet. Had an enjoyable morning swimming in the pool before we left. Easy to walk to Freddie’s for sundaes and fries. Hotel was very clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Kelsey

Stayed 3 nights in Dec 2025

10/10 Excellent

Margarita

Travelled with partner
Check in was quick, room very clean and breakfast was delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Ryifee

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities
A great place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel Ray

Liked: Cleanliness, staff & service, amenities
Hotel smells great, front desk staff is kind, bathrooms are large
Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation and services
Stayed 2 nights in Nov 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience, good value
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

8/10 Good

Lauryn, nashville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone needs to teach the staff how to make oatmeal in a crockpot. Also add waffles and more fruit choices.
Stayed 3 nights in Nov 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, amenities
Clean and staff friendly
Stayed 2 nights in Nov 2025

6/10 Okay

Barbara

Travelled with family
The smell of the cleaning products is overwhelming as soon as you walk in. tdoor.
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel Ray

Business traveller
Liked: Cleanliness, staff & service, amenities
Great Room, Nice Breakfast Buffet, Clean, I was very happy staying here and will stay again
Stayed 2 nights in Nov 2025