Chena Hot Springs Resort

2.5 star property

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Photo gallery for Chena Hot Springs Resort

Exterior
Caribou Cabin (No Bathroom) | Balcony view
BBQ/picnic Area
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets
Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Place, Chena Hot Springs
    ‪1 min walk‬
  • Place, Aurora Ice Museum
    ‪3 min walk‬
  • Place, Angel Rocks Trailhead
    ‪13 min drive‬

Room options

Room, 2 Queen Beds (Moose Lodge)

8.2 out of 10
Very good
(36 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

7.2 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

About this property

Chena Hot Springs Resort

Hotel with free parking, steps from Chena Hot Springs
This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and massage/treatment rooms. Housekeeping is available on request.
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Chena Hot Springs Resort, you're just a quick walk from Chena Hot Springs. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, locker space and 3 meeting rooms
  • On-site recreation includes horse riding/rentals, bicycles to rent and hiking/biking trails
  • Steps from Chena Hot Springs and Aurora Ice Museum
Chena Hot Springs Resort offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. Spa services, a terrace, and a vending machine are also featured at Chena Hot Springs Resort. Self parking is free.

This Fairbanks hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Chena Hot Springs Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, Santa Ana

Travelled with partner
Liked: Cleanliness
The positive for us were the following: We really enjoyed our time in the hot springs, we soaked in its waters every afternoon. Liked the fact that only adults (18+) could use it. We liked the quietness of the area and its trails. We liked that we could fill our hydroflask with water at the lobby-check in area to the springs and the water tasted great.We would stay here again 2 days max, not a whole week like we did. For us the negatives are the following: We have never stayed at a resort that did not have a mini fridge in the room. A mini fridge is important especially if there aren't any markets around. Eating at the ONE and ONLY restaurant in the property can be expensive. Also the restaurant did not have a lot waiters/waitresses, so being seated and served could be a while depending on the time. Juan, one of the servers, was super helpful, attentive, and shared pointers on some of the nearby trails. If you want the room to be serviced, you have to let the front desk know otherwise it will not be serviced even if you put the rag on the door. The pool we only used it once. I didn't like that the sides of the pool looked (were) dirty.
Stayed 6 nights in Jul 2025

10/10 Excellent

Saravana Kumar, SAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring was a very good experience
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Property conditions & facilities
The hot springs were nice. The grounds were unkept
Stayed 1 night in Jul 2025

8/10 Good

Sue

The open pool is very good. Room facility is old.
Stayed 2 nights in Jul 2025

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice. Hot springs was awesome. Question was double charged for room
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Bobby

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hot springs are fabulous!! Staff is great!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hot springs and grounds. Loved the ice museum/bar. Would definitely stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia

Stayed 1 night in Jul 2025

2/10 Terrible

Ashwini

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We had a very bad experience. The entire property and the hotel rooms are terrible. I never stayed in a hotel like that. Please don’t stay at that resort
Stayed 2 nights in Jul 2025

6/10 Okay

Cheryl

Travelled with family
Disliked: Amenities, property conditions & facilities
The water is very bad - smells and tastes like an iron pipe. We had 4 family members in our room and every day they brought 2 towels. Had to keep asking for 2 more!! The location is beautiful but the Resort itself needs work...
Stayed 5 nights in Jul 2025

6/10 Okay

Munehiro, Redondo Beach

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed here 25 years ago and the place has not been updated. The hot spa was not open to our 14 year old son, and they make you sign the release to indemnify them for any injury and damages even by their negligence or you don’t get in. The ice machine was locked and need to borrow the key. Over all the place needs a serious update and not worth the money if you do t get to see the northern light.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall is dated however it seems to be very well maintained. The hot springs are amazing.
Stayed 4 nights in Jul 2025

6/10 Okay

Diann

Stayed 1 night in Jul 2025

10/10 Excellent

SELVANARAYAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs and activities area was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Maryanne

Travelled with family
Liked: Amenities
Haven’t visited for 20 years, but still a charming delight. Our restaurant on at Moose Lodge, spacious and quiet for three. Soaking in hot springs always a gentle, relaxing pleasure. Dinner, far too much food, especially the huge salad with dinner. Interesting use of geothermal energy to provide power for several buildings on the premises. Fun to see resident goats. Shall return.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing, great getaway
Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Jacob

Stayed 3 nights in Jun 2025

10/10 Excellent

Maggie

Stayed 5 nights in Jun 2025

2/10 Terrible

jacob

Stayed 1 night in Jun 2025

8/10 Good

Jeff

Travelled with family
It's a very unique property. The building we slept in had a loose lock and needed updated, but the hot spring was fantastic. Not sure why my 15 1/2 year old daughter wasn't allowed in the hot springs with us though. Before we left we considered booking another night, but we had plans to meet-up with friends in Anchorage, so we didn't.
Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort, but it isn’t about an hour from Fairbanks. The Hot Springs are amazing!
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Disliked: Amenities
Was a good experience. Plenty of tourist activities and points of interest. Rooms a little outdated and tiny shower. Good restaurant for dinner and breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Robin, Timpson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was okay. No elevator to 2nd floor. Service at restaurant slow.
Stayed 1 night in Jun 2025