Voyage en famille avec de jeunes enfants, Voyage en famille
26 avr. 2025
Les points forts : Personnel et service
Check in was easy. Customer service was great. We were put in a room all the way at the end out of view . Room smelt very musty, and like someone was smoking cigarettes and marijuana in it. We were able to switch rooms which was great. Parking lot started getting packed after 5pm. Cars bumping sound systems for 2 hours non stop. Loud noises outside, people stomping feet about our room. Had trouble getting to sleep due to all the noise - VERY loud outside the windows .. lots of commotion going on outside past 10:30pm!
Check in was good. Lots of hunting and pecking on a computer screen. Got to room and found channels on TV didn't work. Could not get Wifi in my room. This morning Bathtub didn't drain.
I only booked the hotel because we were at our family gathering for Thanksgiving and didnât want to take the long drive home late at night so we werenât expecting the four seasons but definitely did not expect to remove a stink bug from our room. Then in the morning Housekeeping let themselves in the room at 10:42!!! I said checkout is 11 so why are you entering my room?! Rude!
Rooms were newly remodeled so very nice and clean. If looking for a no frills (no coffee pot in room but one in the lobby, no shampoo or conditioner, no breakfast) then this motel is a great price.