I am a big fan in Holiday Inn Express. They are consistently clean, updated, the staff are so helpful, and the breakfast is good. I am a huge fan of the warm sweet rolls!
Door lock was broken on room 404. Dirty behind the shampoo dispenser and the sink overflow. There was a clicking noise the whole night coming from the bathroom, hard to sleep and enjoy the room with that noise.
Guest service was terrible when air conditioning did not work on multiple occasions. Incrrasingly frudtrating situation, ultimately relocated to a different hotel.