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Grupotel Cala Marsal Nature Hotel - New Reopening 2025

4.0 star property

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Photo gallery for Grupotel Cala Marsal Nature Hotel - New Reopening 2025

Aerial view
Minibar, in-room safe, desk, blackout curtains
Reception
Aerial view
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Room service

Explore the area

View in a map
Platja Cala Marsal, S/N, Porto Colom, Felanitx, Mallorca, 07670
  • Marçal Beach
    ‪3 min walk‬
  • Cala d'Or Marina
    ‪13 min drive‬
  • Cala Sa Nau
    ‪15 min drive‬
  • Palma de Mallorca (PMI)
    ‪58 min drive‬

Room options

View all photos for Superior Double Room, Sea View (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Sea View (2 Adults)

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout curtains

Single Room

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Double Room Single Use, Partial Sea View (1 Adult)

Minibar, in-room safe, desk, blackout curtains

Premium Double Room Single Use, Partial Sea View (1 Adult)

  • 20 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Partial Sea View (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room, Partial Sea View (2 Adults)

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use, Partial Sea View (1 Adult)

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use, Partial Sea View (1 Adult)

  • 20 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Partial Sea View (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Partial Sea View (2 Adults)

  • 32 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room Single Use (1 Adult)

Minibar, in-room safe, desk, blackout curtains

Premium Double Room Single Use (1 Adult)

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Partial Sea View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Partial Sea View (2 Adults + 1 Child)

  • 32 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Superior Double Room, Partial Sea View (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Partial Sea View (2 Adults + 2 Children)

  • 32 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premium Double Room (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Premium Double Room (2 Adults)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Sea View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Sea View (2 Adults + 1 Child)

  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Double Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Double Room (2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Premium Double Room, Partial Sea View (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Premium Double Room, Partial Sea View (2 Adults)

  • 20 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Double Room (2 Adults)

7.0 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Sea View (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Sea View (2 Adults + 2 Children)

  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

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About this property

Grupotel Cala Marsal Nature Hotel - New Reopening 2025

Family fun on the beach, with 2 outdoor pools, near Cala Brafi
Catch some rays at the beach or spend the day relaxing at Grupotel Cala Marsal Nature Hotel - New Reopening 2025's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Grupotel Cala Marsal Nature Hotel - New Reopening 2025 offers 347 accommodations with minibars and a safe. LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Felanitx hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Grupotel Cala Marsal Nature Hotel - New Reopening 2025, you're just a quick walk from Marçal Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • For dining with garden views, stop by Restaurante Buffet, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge in a treatment at the full-service spa
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Just a 2-minute drive from Cala Brafi and 9 minutes from Vall d'Or Golf
Some rates at Grupotel Cala Marsal Nature Hotel - New Reopening 2025 are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grupotel Cala Marsal Nature Hotel - New Reopening 2025, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This eco-certified hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4-star Felanitx hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurante Buffet – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
The Marsal Steakhouse – This steakhouse specialises in Mediterranean cuisine and serves lunch and dinner. Open selected days.
Bar Salón – On-site bar. Open selected days.
Bar Piscina – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Grupotel Cala Marsal Nature Hotel - New Reopening 2025 are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Bar Piscina
  • Bar Salón
  • Restaurante Buffet
  • The Marsal Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Health club
  • Hiking/biking trails
  • Outdoor tennis court
  • Playground
  • Pro golf lessons

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1961
  • Communal living room
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number H-PM 1501

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Club Cala Marsal Felanitx
Hotel Cala Marsal Club
Hotel Club Cala Marsal
Hotel Club Cala Marsal Felanitx
Hotel Club Cala Marsal
Grupotel Club Cala Marsal
Grupotel Club Cala Marsal - New Reopening 2025 Hotel
Grupotel Club Cala Marsal - New Reopening 2025 Felanitx
Grupotel Club Cala Marsal - New Reopening 2025 Hotel Felanitx

Grupotel Cala Marsal Nature Hotel - New Reopening 2025 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 86 reviews
Rating 8 - Good. 24 out of 86 reviews
Rating 6 - Okay. 11 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 7 out of 86 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rohan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and looks great. The staff is very friendly and always willing to help. We felt very taken care of while we were there. Cala Marsal is beautiful, the hotel being right opposite the beach is really convenient. It is also a short walk to Portocolom for more eating options. We used it as our to visit Porto Cristo and Cala D'or I would definitely stay with them again.
Stayed 4 nights in Aug 2025

6/10 Okay

Chelsea

Liked: Cleanliness
I would say this hotel is a 3 star plus but has the potential to be 4. Firstly it’s not fully finished, nearly there but still markings on the walls, rooms not completed ect ect. It’s missing amenities like tea/coffee facilities in the room, shower gels slippers, robes as it’s a spa/nature hotel I feel like this is a must have to add that luxury feel. The hotel in general is decorated and refurbished nicely. It is set in a lovely quiet location close to a stunning beach and a few restaurants and bars. The port isn’t a far walk either. Breakfast was great lots of choice and plenty of seating areas indoor and out. The pools gym and spa were great too with entertainment on daily. My room was spacious, big comfortable bed, cleaning and fresh towels were given daily. There was a bad drainage smell in my room some days a lot worse than others. Most staff were very friendly and welcoming. For the price I paid I was happy with what I got but I believe I did get a really good deal as it had just opened. I never tried the restaurant (I don’t think it’s open in the evenings which is a shame.)
Stayed 4 nights in Aug 2025

10/10 Excellent

Leelo

Stayed 1 night in Aug 2025

8/10 Good

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ssamantha

Liked: Cleanliness, staff & service, property conditions & facilities
The refurbishment is great and they are re doing the pool area over the winter so this is a gem of a hotel
Stayed 6 nights in Aug 2025

10/10 Excellent

Ecaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked everything, the view from my room to the mountains, vety quiet place from the sity. 2 min from the beach. Nice dining area in the hotel. 2 swimming pools, 2 gims. Everything very clean. The only think that I didn't like it was parking. Very few spots
Stayed 4 nights in Jul 2025

10/10 Excellent

Jhon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Aug 2025

4/10 Poor

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

gemma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel.. I was so surprised how good it was looking at other people’s reviews.. all I can say is they must be picking on the smallest parts. We had view of the back of the hotel which was amazing. Sunset over the forest and mountains.. The food was brilliant, fresh grilled fish and meats every night. My kids loved the fresh wood fired pizzas.. The gym is high tech.. and spa was so good. I can’t fault this hotel one bit. Great location and the port was great we walked to the lighthouse and there amazing beaches and views along the way. Would 100% recommend. We loved it thank you.
Stayed 7 nights in Jul 2025

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute gem of a hotel! They really have gone over and above with the renovation, everything is like new with beautiful finishes in the rooms. Usually I love a sea view but the Mountain View at sunset was absolutely stunning! Watching the sunset go down behind the mountains, breathtaking! It has 2 gyms with all new equipment, a gorgeous sauna & steam room with indoor pool for after to relax in the evening. I loved the yoga & stretching classes in the mornings, shout out to Rodrigo for great classes & all the entertainment team for their efforts in the daily entertainment that includes so many different things which always kept me entertained. There is also a quieter separate pool away from the entertainment but the ambience is nice at the main pool.The breakfast is extensive & well worth adding to the package, I tried the evening buffet once but I do think they should at least include water in the €25 euro price. The evening entertainment is also great, from shows, to singers to dance acts, varied & very enjoyable. The beach is less than 5 minutes walk & the general area is quiet but nice restaurants in the area & in Porto Colom. I can’t speak highly enough of my experience, as a seasoned solo traveller all over the world, this is one hotel that I aim to come back to. Thank you to all the staff.
Stayed 5 nights in Aug 2025

8/10 Good

emel

This is a peaceful and brand-new modern accommodat

My stay at the hotel was a pleasant experience. The staff was very friendly, and the food service was satisfactory. If you choose half board, please note that drinks are not included and must be paid for separately. Although it isn't very expensive, it's something to be aware of. Additionally, there is no private beach service available, such as sunbeds or parasols, so you'll have to pay if you wish to use those amenities. Overall, it was a great place to stay in Cala Marsal if you're looking for peace and a natural atmosphere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a relaxing solo trip

Had a brilliant stay here! I came on a solo trip to relax and I felt like it was the perfect place for this. The hotel and rooms felt fresh, all newly refurbished. The staff were very friendly and welcoming. I was placed in a room by the ‘quiet pool’ which was perfect for what I needed. The buffet breakfast was fab, so much choice! It does get busy, so the earlier to go the better. The only thing to point out is that the pillows on the bed were very hard. I did also order an iced latte by the pool one morning, which was more a weak, cold milky coffee with ice which cost €5.40. Apart from that, I had a great stay!
Stayed 5 nights in Aug 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. Yes, there are some kinks with some renovations but nothing bad like these reviews said. We had no majors issues at all. The staff checked us in around 6p in about 5 mins. The grounds are very nicely manicured. The hotel is so pretty. The furnishings are very nice and beautiful. There's beautiful tile and seating and wallpaper everywhere you look. It's about a 2 minute walk to the beach across the street. There are TONS of restaurants across the street on the beach and up the hill. (Go to organics restaurant and get a fresa mojito!) There are 3 pools- 2 outdoors and 1 inside. The large 3 circle pool can sometimes get loud. But the smaller rectangle one is quiet and very peaceful. The indoor one is in a spa area that everyone can use. There's a steam room, sauna, 3 tubs that are cold, lukewarm and hot. And then a small rectangle pool. It's a very nice feature. There are beautifully tiled showers in the spa too- not private but you can rinse off. Breakfast was great. Tons of selection of foods. We had a balcony room on the 7th floor and it viewed the pools and the beach. It was beautiful. Our ac wasn't working a couple times but they sent someone immediately to fix it both times. There's a drying rack for your clothes on the balcony also. The beach is nice. Not very natural with all the beach chairs and umbrellas to rent and the buoys in the water but it's sandy and the water itself is pretty. We absolutely loved this hotel and would definitely stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Stayed 6 nights in Jul 2025

2/10 Terrible

Jahaziel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty with no ice machine
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a Hotel. Great location. Modern, Fresh and welcoming. Only slight downside is the check in. They need to do online in advance!
Stayed 1 night in Jul 2025

2/10 Terrible

Sophie

Stayed 8 nights in Jun 2025

10/10 Excellent

Muna

Liked: Staff & service
Great service, friendly and helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Josefine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and clean hotel, with lots of pools and close to beach.
Stayed 5 nights in Jul 2025

6/10 Okay

jennifer

Travelled with family
Liked: Cleanliness, amenities
Just ok. This hotel is not prepared as it’s in the process of a big renovation. The man who checked us in was terrible, made a huge mistake on our check in, was rude, and never apologized or even attempted to compensate us in anyway After keeping us for 2.5 hour check in process, at 11pm. Thankfully I did not see him after that. Other than him everyone was lovely and kind. Will be great once finished
Stayed 5 nights in Jul 2025

8/10 Good

Graeme, los montesinos

Business traveller
Liked: Cleanliness
Disliked: Amenities
When this hotel is comoleted rennovation i will deffo be back. A lot of small things that need done in room...such as no bin, toilet roll holder, do not disturb sign..Restaurantstaff very good and attentive. Food ok but no name labels. Pools all good and 2 min walk to beach
Stayed 3 nights in Jul 2025

6/10 Okay

TL

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

4/10 Poor

Finley

Liked: Cleanliness
The aesthetic of the refurbishment is amazing and so lovely. However, the room was not proper completed with wires sticking out the walls and no hair dryer or shower gels I had to ask 3 times. The refurbishment was still on going despite saying to was completed in May 30th. Staff are lovely but don’t seem to resolve issues when raised.
Stayed 4 nights in Jun 2025

2/10 Terrible

Akishi

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff had problems finding my reservation the night I arrived. Then, they gave me a room that was not cleaned (stains in the toilet, shower wasn’t cleaned, and bug in the bed). They then moved me to another room where there were bugs in the bed again and the bathroom sink was clogged. The lobby smells bad like sewer water and hotel is noisy due to still having renovations done. I do not recommend to anyone!
Stayed 3 nights in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Strand
Stayed 4 nights in Aug 2025