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Fes Marriott Hotel Jnan Palace

5.0 star property

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Photo gallery for Fes Marriott Hotel Jnan Palace

Outdoor pool
4 restaurants, Moroccan cuisine
Terrace/patio
Deluxe Room, 2 Single Beds, Balcony, Pool View | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Gym

Explore the area

View in a map
8, Avenue Ahmed Chouki, Fes, 30000
  • Place, Atlas Garden
    ‪15 min walk‬
  • Place, Borj Fez Mall
    ‪2 min drive‬
  • Place, Maison de la Photographie
    ‪4 min drive‬
  • Airport, Fes (FEZ-Saiss)
    ‪17 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Family Suite, 1 Bedroom

7.0 out of 10
Good
(4 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Junior Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View

8.8 out of 10
Excellent
(29 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Pool View

Deluxe Room, 2 Single Beds, Balcony, Pool View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony, Pool View

8.0 out of 10
Very good
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

Deluxe Room, 2 Single Beds, Balcony, Garden View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony, Garden View

9.4 out of 10
Exceptional
(16 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Balcony, Pool View

Suite, 1 King Bed, Balcony, Pool View | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

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About this property

Fes Marriott Hotel Jnan Palace

Luxury hotel with 4 restaurants and free valet parking
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Housekeeping is available on request.
Fes Marriott Hotel Jnan Palace offers 244 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down duvets and premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Fes Marriott Hotel Jnan Palace. During your stay, you'll be within walking distance of Atlas Garden. Enjoy features like free WiFi in public areas and free valet parking, plus 4 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Moroccan cuisine while dining at Jnan L'Fassi
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Borj Fez Mall and a few minutes from Atlas Garden
Fes Marriott Hotel Jnan Palace offers its guests an outdoor pool, a health club, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 26716 square feet (2482 square metres) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the luxury Fes Marriott Hotel Jnan Palace. Free self parking and valet parking are available.

This 5-star Fes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Jnan L'Fassi – This restaurant specialises in Moroccan cuisine. Reservations are required.
EME Lounge – This bar specialises in local and international cuisine. Open daily.
Marriott Café – This buffet restaurant specialises in international cuisine. Open daily.
Pool Bar & Grill – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Wright Tea – This coffee shop specialises in local and international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MAD 200 for adults and MAD 200 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • EME Lounge
  • Jnan L'Fassi
  • Marriott Café
  • Pool Bar & Grill
  • Wright Tea

Things to do

  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 26,716 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 300 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1331.81
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800 (from 12 to 17 years old)
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 200 for adults and from MAD 200 for children
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: MAD 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Jnan Fes
Jnan Hotel
Jnan Hotel Fes
Marriott Hotel Jnan Palace
Fes Marriott Jnan Palace
Marriott Jnan Palace
Fes Marriott Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Hotel
Fes Marriott Hotel Jnan Palace Hotel Fes

Reviews

Fes Marriott Hotel Jnan Palace Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 358 out of 643 reviews
Rating 8 - Good. 174 out of 643 reviews
Rating 6 - Okay. 66 out of 643 reviews
Rating 4 - Poor. 23 out of 643 reviews
Rating 2 - Terrible. 22 out of 643 reviews

Reviews

10/10 Excellent

Mert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Marriott's
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bed was very comfortable and the Staff was ALL amazing. Everyone would stop to help us. I have not been in a hotel that had such kind and helpful staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home.

Hotel is being updated on a regular basis. Service is great. Facilities even better. Food is inconsistent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and new hotel. About 15 minutes drive to city centre (madina). Friendly and very helpful staffs.
Stayed 1 night in Aug 2025

10/10 Excellent

Hesham, Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Swaleh, Milton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from Fatima Zehra and Zineb! Highly recommend it!
Stayed 1 night in Jul 2025

10/10 Excellent

Andres, Aventura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Luxury hotel all amazin service, tea , coffe etc
Stayed 1 night in Jun 2025

10/10 Excellent

Hassan, Pleasant Hill

Stayed 2 nights in Jun 2025

10/10 Excellent

Nora J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay- the pool was beautiful and dining options were great- we especially loved the moroccan restaurant thank-you to all of the kind staff. They even delivered a special cake to our room wishing us a happy wedding anniversary.
Stayed 2 nights in Jun 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool and balcony/ patio area in our room. Large room. They have plans to update the rooms by December 2025.The convenience of a spa, specialty restaurants and specialty lounges was also very nice. Food was good😊
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent staff.

Beautiful hotel and good restaurant with traditional Moroccan food.
Stayed 2 nights in May 2025

10/10 Excellent

HASNAA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at the Fes Marriott Hotel. Everything was great—from the welcoming staff to the elegant atmosphere and well-maintained facilities. The hotel truly has everything you need all in one place: comfortable rooms, excellent dining options, a relaxing spa, and a beautiful pool area. Whether you're traveling for business or leisure, this hotel provides convenience, comfort, and quality all under one roof. Highly recommended!
Stayed 2 nights in Apr 2025

4/10 Poor

Shyam

Stayed 3 nights in Apr 2025

8/10 Good

Lauren

Travelled with group
Liked: Staff & service
Overall we had a nice stay. The staff were always so friendly and eager to help. We did have to have our beds remade on arrival due to dirty bedding. The property and rooms do seem somewhat “run down” and could use a facelift and a good clean. That being said, we would absolutely stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Leslie

Stayed 2 nights in Apr 2025

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is currently under restoration. Overall is ok, but the rooms are a bit dated.
Stayed 1 night in Apr 2025

6/10 Okay

Hasnain

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our room AC was not working so called the front desk at night. Technician came and did something and told us give it an hour. We waited more than an our but AC never started. Called again and sent some other tech guy. According to this guy our AC is broken. It was already 1:30 AM. We were tolled to move to another room with all our luggage. AC in the other room was poor too. Didn’t have any other option but to pack and move to other room. No one called the next day to apologize for the inconvenience caused to us on our first night after a long flight from US. We should not be charged for the first night.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oliver

Stayed 3 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

4/10 Poor

JUAN ANTONIO

Travelled with family
Liked: Amenities
Disliked: Staff & service
They had me waiting 30 minutes for check in by not honoring my ore payment done thru Expedia.
Stayed 1 night in Mar 2025

6/10 Okay

Ahmad

Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

This was a nice play to stay after two nights in the desert. The hotel seemed a little dated, but it was clean and the rooms were big and the beds were comfortable. The pool was nice, but cold in March
Stayed 1 night in Mar 2025

10/10 Excellent

Minghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place to stay

Nice and big hotel, unfortunately it is under renovation, the front entrance and pass way are covered by metal fence. Lobby is spacious, rooms are little bit dated, shower head doesn’t work well. Breakfast was not what we expected, but at least they have omelette and coffee, selections of bread.
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is comfortable. Reception desk staff not very friendly. Room service was good. Spa didn't have enough working staff .
Stayed 2 nights in Mar 2025