4/10 – Schlecht
Verifizierter Reisender
Mit dem Partner gereist
23. Apr. 2019
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The Riad was really disappointing. The room was quite smelly and rather small. The furniture seemed quite old. Since we had a room upstairs in the third floor the Wifi did not work. The bathroom was not properly cleaned, which we therefore did after arriving. Visible traces of dirt could be easily removed, but our confidence in the overall cleanliness was shattered. The staff is friendly though and breakfast was okay. In the end the prepaid transfer to the airport booked by the Riad did not show up. The staff than asked another driver on the street picking up tourists, if he were able to take us with him, and thereby fixed the problem. Of course, no refund was offered to us. I am wondering, whether they have to pay the full amount. Money seems to be an issue there, anyways. Interestingly, the local tax had to be paid in Euro (and was therefore more than the actual tax). On my request, payment in MAD was possible, but to their exchange rate. For two nights we paid 132 dh instead of the usual 120. With only 20 people in the Riad in 300 nights a year this constituates an additional payment of 18.000 dh a year, which is only slightly lower than the average income of a moroccan citizen; a practice one might call tax fraud under european jurisdictions. May be the tax authorities in Morocco leave some room for such practices. Nevertheless, in another Riad in the city we paid 30 dh instead. To sum it all up, I would not recommend a stay in Riad Jaouhara.
Verifizierter Reisender
Aufenthalt von 2 Nächten im April 2019
