"The hotel is very central.very clean with good facilities.would recommend the buffet breakfast . Helpful staff . Clean good size bed " More
28 Jun 2023 by Amin El Khoumairi López, Front Desk Manager
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
14 Aug 2019 by Hotel President
Dear guest, we are sorry that your stay wasn't as you expected. We will transfer you message to the corresponding departments. We inform you that the hotel has 24 hours reception, it is true that we are situated on a main avenue but you can always stop on the street Carrer Col·legi to go to the hotel and get some indications. We are sorry that you didn't have complimentary water, we are sorry for that mistake. We would be very grateful if you told us so we can bring it to you immediately. We hope we can welcome you again and have the chance to change your impression about our hotel. Best regards from all the team.
18 Sep 2022 by Amin El Khoumairi López, Chef de réception
Cher client,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. Nous sommes ravis que vous ayez apprécié l'emplacement de l'hôtel et son calme. Nous sommes désolés que vous n'ayez pas apprécié l'accueil et notre décoration.La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Cordialement,
31 Aug 2019 by Hotel President
Bonjour M. Raymond, nous vous remercions pour votre commentaire, nous en prenons bonne note et nous le transmettrons au département indiqué. Nous espérons pouvoir vous recevoir à nouveau très prochainement. Salutations de toute l’équipe de l’Hôtel President.
26 Aug 2017 by Agnès direccion
Très chère Madame, je vous remercie pour vos commentaires, Au plaisr de vous recevoir á nouveau, Agnès Cuisinier, direction
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Sercotel President also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Sercotel President offers 77 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. A pillow menu is available. Cable televisions are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Sercotel President has a restaurant on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
