The host cancelled my reservation one day in advance of my daughterâs graduation in Flagstaff. I booked the property five months ago, and had confirmation that everything was good to go two days after. Three hours later on the phone with VRBO I was able to book another property. It was so stressful and disappointing. I would not book this property under any circumstances.
Upon arrival found owner had cancelled without notice
After driving 4hrs, arrived at property management office ready for our 3 day stay at the Wyndham Country Club to celebrate wedding anniversary. Front office had no record of our reservation (we already paid for), so we called the emergency number on our rental confirmation. Agent told us that owner had cancelled rental with property office but not told VRBO. Agent offered another rental in a small town 1hr drive away or refund. We took refund and scrambled to find a room for the night before driving home next day.We have subsequently been able to get a refund from VRBO but we wasted money on a hotel room, and our planned anniversary trip was spent driving in the car to and from the location. Very disappointed :( If we could give zero stars we would!
My wife and I really enjoyed this property. Very spacious and clean. Nice location, we had deer walking through the yard. Would definitely stay with again. Thanks
Communication with property manager was easy and efficient with great tips and tricks to avoid getting locked into a sales meeting. We stayed over NYE and did not have a chance to take advantage of many of the amenities, but the location couldn't be beat and the place was nice and clean. Definitely would stay again!
We usually stay near the university since my son attends, but chose this property for graduation. It was gorgeous, the beds were so soft and comfy, the whole Wyndham resort was super nice. There was a clubhouse with all sorts of activities. It really wasn't that far from where we needed to be, only a 10 minute drive. We would definitely stay here again.