Everything in our unit was great. Thankful for the extra heater in the downstairs bedroom because it was chilly at night. The fireplace was also great. We only stayed a couple days and spent most of our time exploring the grand canyon, didn't really get to check out the area or hot tub since it closed at 8.
We thoroughly enjoyed our stay! The property was great and clean. The clubhouse was tons of fun for the kids and my husband and I made use of the gym on a daily basis. The location is perfect for driving to the Grand Canyon and Sedona. We had a wonderful stay:)
We were originally told to move twice, but this was changed by VRBO Corporate we believe. We only had to move once, but this was not our original booking impression. And the property shown in the original booking was not close to the units we had. However, the accomodations within the units were excellent.
We reserved and paid for the condo in March 2022 for 12 days in July 2022 through VRBO. Three days before our arrival in Flagstaff we got a text stating that VRBO could only guarantee a nine day stay. My wife called the number in the text and the woman she talked to had such a thick accent that neither one of us could understand a word she said. When we arrived at the resort, we were told by the Wyndham people that the reservation was in our name however it listed a different address and phone number that wasn't ours. As a result, the folks at Wyndham were unable to contact us before we arrived to ensure that a tri-level condo would work for us. We were also told that we would probably have to move twice because we couldn't have the same condo for the entire 12 days. The listing photo is very misleading. We thought we were renting a single-story condo (pictured), instead, we were booked into a tri-level condo, which meant that we were constantly going up and down stairs. The activity building was a great place for kids and there were plenty of activities for our granddaughter. The folks with Wyndham were very kind and apologized for the misinformation. They worked with us and we were able to stay in a single condo, though we had to cut our vacation short by three days. We are still waiting for a refund for the unused days. Not sure if we will trust VRBO in the future or give the organization a positive recommendation.
The property was the perfect size for our family of 4 and we loved that it was right across the street from the clubhouse. The check-in and check out process was very easy.
The place was awesome! Very conveniently located. Only complaint would be with wild fires in the area and locals recommending we not come there was zero chance at cancelation for natural disasters. Got the run around between host here and Wyndham front desk about who was responsible for a refund and no one would help out. We ended up going and everything was okay but be warned that cancellation policy is non-negotiable even in light of natural disaster.