This smoke-free hotel features free Wi-Fi in public areas and multilingual staff assistance. Weekly housekeeping is available.
Bob W Florence Santa Croce offers 22 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-cm Smart televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a weekly basis.
During your stay at Bob W Florence Santa Croce, you're just a quick walk from Palazzo Vecchio. You'll find features such as free WiFi in public areas and breakfast (surcharge).
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Buffet breakfast served daily for a fee
Services include a virtual front desk
Within a 15-minute walk of Uffizi Gallery and Ponte Vecchio
Cats and dogs welcome for a fee (restrictions apply)
Bob W Florence Santa Croce offers its guests multilingual staff. Public spaces have free WiFi.
This 3-star Florence hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 per person
Conveniences
Guidebooks
Virtual front desk
Guest services
Housekeeping (weekly)
Multilingual staff
Accessibility
No lift
More
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
Eco-friendly cleaning products used
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-cm smart TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Desk
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance, smart lock
Pets
Pets: EUR 35 per pet, per stay
Only dogs and cats are allowed
Maximum 1 (weight limit: 99 lb per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 6 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 15 per person
Pet fee: EUR 35 per pet, per stay
Service animals are exempt from fees
Housekeeping is available for an additional fee and varies based on length of stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests must contact the property in advance for check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number IT048017A1AKLP8JJM
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
This property has received its official star rating from the local rating authority.
Bob W Florence Santa Croce Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Quick and easy check in process, will book again as every year we visit the city! Many thanks to the staff for the great hospitality love to stay here!
Great hotel with friendly and helpful staff. Our room was a little musty with a slight smell, being on the lower ground floor but we ventilated it by opening the window. Lovely hotel and in a good location, I would recommend for value for money.
Cet établissement était agréable. Il ne correspond pas à la catégorie hôtel que j'avais sélectionnée mais plutôt B&B. Etablissement pour les jeunes hyperconnectés, dossier en ligne avec plusieurs mails reçus, bref il faut être connecté, ce n'est pas ce que je recherche en vacances. Personnel très agréable. Personne sur place la nuit.
maria-fatima
Stayed 4 nights in Feb 2026
10/10 Excellent
Lorenzo
16 Jan 2026
Lorenzo
Stayed 1 night in Jan 2026
8/10 Good
Antonella
Travelled with group
5 Jan 2026
Liked: Cleanliness
La stanza in buone condizioni e personale molto cortese