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c-hotels Joy

4.0 star property

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Photo gallery for c-hotels Joy

Front of property
Hallway
Library
Terrace/patio
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪9 min drive‬

Room options

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

8.8 out of 10
Excellent
(50 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

9.0 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, No Windows

Single Room, No Windows | Minibar, in-room safe, individually furnished, desk

Single Room, No Windows

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Spacious

Flat-screen TV

Spacious

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom | Deep-soaking bathtub, free toiletries, hair dryer, bidet

Comfy, disability access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic con Balcone

Classic con Balcone | Minibar, in-room safe, individually furnished, desk

Classic con Balcone

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy con balcone

Minibar, in-room safe, individually furnished, desk

Comfy con balcone

  • Sleeps 2
  • 1 Double Bed

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About this property

c-hotels Joy

This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
C-hotels Joy offers 54 accommodations with minibars and a safe. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of c-hotels Joy's great location. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore
  • Pets welcome for a fee
C-hotels Joy offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front desk safe, and a lift.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1PEM9TTFS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Pavel

Liked: Staff & service
Nice breakfast and good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Ellie

Stayed 1 night in Nov 2025

8/10 Good

Hugo, Worcester

Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

6/10 Okay

Saba, San Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
It's too pricey every time someone is moving upstairs using the bathroom you can hear it you can't sleep too small the room for the price that I pay a lot
Stayed 2 nights in Oct 2025

8/10 Good

rosemarie

Liked: Cleanliness, amenities, property conditions & facilities
It is very convenient area to see Florence. Our room was clean, I would suggest to pay attention on cleaning the grout below the tub (tiles) and floor to make it really appealing, the build up of dirt is starting to show and not a good sight. Other than that the room has good layout and would stay here again. Everyone was friendly. Thank you.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a lovely time staff very friendly and accommodating. Made our stay even better.
Stayed 2 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent 5 star service with great amenities. Very close to all Florence sights.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very engaging and helpful. Alessandra and Matteo Z, in particular, made our stay a great experience. Thank you!
Stayed 3 nights in Oct 2025

2/10 Terrible

Kuei Hui

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in very late about 9:30pm. The staff informed us that we could add euro30 to upgrade the room. Everything seemed fine until we used the shower, which had a completely blocked drain. This was very troubling as it flooded the bathroom (very inconvenient to clean) and also prevented us from showering at all. When we checked out then informed the staff about this matter, they were not very understanding (we showed him the photo) and only said that it wouldn’t happen next time. Frankly, I do not think we will be returning to this hotel after this so bad experience.
Stayed 1 night in Oct 2025

8/10 Good

BEIYI, Vaughan

Liked: Cleanliness, staff & service, amenities
All good
Stayed 3 nights in Oct 2025

4/10 Poor

Teresa, GRAND PRAIRIE

They gave me a not window room. The description of my reserve didn’t specify that. I have to pay for an upgraded. They told me that my reserve was by a third party and that’s the reason that I have no window. The details of my reservation didn’t mentioned that.
Stayed 4 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for one night!

Cute hotel, easy access to the train station. Thought the carpet in the lobby and stairs could use a refresh.
Stayed 1 night in Sep 2025

10/10 Excellent

Ju Kwang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay but bathrooms didnt have ventilation fan
Stayed 5 nights in Sep 2025

6/10 Okay

Olga, London

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok but very poor value for money, room was tiny and it didn’t feel very clean. The bed was comfortable, good black out curtains, good aircon. Really didn’t like the fragrance they use in the room on arrival - cheap, unpleasant. Also, It smelled like mould in the bathroom due to poor air ventilation in the bathroom. Area around the train station is dodgy and always super busy but convenient for getting to and from airport. Staff was nice and it was convenient to leave the luggage at the hotel. Overall very average stay and I’m happy we only stayed there for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Qing

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean room. Excellent breakfast. very convenient location just steps from the train station. The staff is so nice and helpful. We checked in late and the front desk phoned a nearby restaurant to make sure we can still go for dinner. The breakfast staff offered to refill our water bottle for us. Thank you for providing five star service
Stayed 2 nights in Sep 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok hotel,, close to train station,not a very nice area tho, Breakfast was Average,,
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ralda, Brownfield

Stayed 1 night in Aug 2025

8/10 Good

Yen-Chieh

Travelled with family
Liked: Staff & service
Near train station
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Location is good

The hotel was a great location however the reception staff weren’t the most welcoming. The staff were very loud and banged things about from early on. Didn’t feel a 4 star hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Stayed 1 night in Aug 2025

8/10 Good

Jason

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

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