c-hotels Joy

4.0 star property

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Photo gallery for c-hotels Joy

Aerial view
Lobby lounge
Front of property
Library
Dependance Via Alamanni 21 Matrimoniale | Bathroom | Deep-soaking bathtub, free toiletries, hair dryer, bidet

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

Smart

8.8 out of 10
Excellent
(52 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfy

9.0 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Single Room, No Windows

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Spacious

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfort Double Room, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic con Balcone

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfy con balcone

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

c-hotels Joy

This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
C-hotels Joy offers 54 accommodations with minibars and a safe. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of c-hotels Joy's great location. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Basilica of Santa Maria Novella and Arno River
  • Pets welcome for a fee
C-hotels Joy offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front desk safe, and a lift.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1PEM9TTFS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Pavel

Liked: Staff & service
Nice breakfast and good location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chin Ling

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay at the hotel. Staff are friendly and housekeeping was definitely above average.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent 5 star service with great amenities. Very close to all Florence sights.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a lovely time staff very friendly and accommodating. Made our stay even better.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mintra

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay at c-Hotel Joy — super convenient, the room was clean, and everything felt easy and comfortable. Would stay again! 😊✨
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bea

Liked: Cleanliness, staff & service
Nice place and in a good location.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and nice breakfast!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent breakfast, friendly front desk personnel.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, cosmopolitan, GREAT air conditioning, great and helpful staff, good breakfast, would stay again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with super friendly staff.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very engaging and helpful. Alessandra and Matteo Z, in particular, made our stay a great experience. Thank you!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly! Convenient location to explore most of the attractions!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the airport and everyone was super nice.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and caring staff at the front desk and in the dining area.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Yan Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & nice staff
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

marcio

.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
nice convenient hotel
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

This is a really excellent hotel, ideal location for the rail station and a short walk to the major tourist sites. Very friendly and helpful team. Very good value and would definitely look to stay again
Stayed 3 nights in May 2025
Verified

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Disliked: Amenities
Ok hotel,, close to train station,not a very nice area tho, Breakfast was Average,,
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little hotel with a tram, bus and train stop right outside. Only a 10-15 walk to major tourist area and close to many restaurants. Clean and updated hotel with very friendly staff. Excellent breakfast in the morning for an additional cost.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

ximing

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for one night!

Cute hotel, easy access to the train station. Thought the carpet in the lobby and stairs could use a refresh.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Dee

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, perfect for the station and Florence city centre. All staff are so welcoming, helpful and polite. Definitely will come back x
Stayed 2 nights in Jul 2025