Check-in was great. Our flight ended up being delayed by 10 hours and the host was so accommodating in spite of us being delayed! The apartment is clean, kitchen is adequate, and the beds are comfy. You will notice an unpleasant, almost sewage smell when you first enter. This is an old building, so just be aware when choosing this location. The laundry was only a washer, no dryer, which is standard for Italy. Location is amazing, so close to a lot of restaurants, museums, and shopping. Would definitely stay here again!