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Hotel De La Ville

4.0 star property

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Photo gallery for Hotel De La Ville

Lobby sitting area
Junior Suite | Premium bedding, minibar, in-room safe, blackout curtains
Interior detail
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Piazza Antinori 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Ponte Vecchio
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, blackout curtains

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, blackout curtains

Premium Room

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Double Room

Basic Double Room | Premium bedding, minibar, in-room safe, blackout curtains

Basic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, blackout curtains

Classic Double or Twin Room

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Single Room, 1 Single Bed

Premium bedding, minibar, in-room safe, blackout curtains

Classic Single Room, 1 Single Bed

8.2 out of 10
Very good
(11 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel De La Ville

Family-friendly hotel with free breakfast, steps from Piazza di Santa Maria Novella
This smoke-free hotel features a bar/lounge, a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Hotel De La Ville offers 68 accommodations with minibars and a safe. Beds feature premium bedding. 28-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel De La Ville. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Free breakfast, free WiFi in public areas and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the area's walkability and the helpful staff
  • Steps from Piazza di Santa Maria Novella and 4 minutes on foot from Basilica of Santa Maria Novella
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 829 square feet (77 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel De La Ville. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 30 per day)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 829 square feet of conference space
  • Business centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 28-inch LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 90 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 30 per day
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel De La Ville offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A12KQYBMOS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

De La Ville
Hotel Ville Florence
Hotel De La Ville
Hotel De La Ville Florence
Ville Florence
De La Ville Hotel
De La Ville Florence
Hotel De La Ville Hotel
Hotel De La Ville Florence
Hotel De La Ville Hotel Florence

Hotel De La Ville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Tatiana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
excellent location, beautiful property, could improve on services and amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

kevin

Liked: Amenities
Excellent. Friendly staff.
Stayed 3 nights in Oct 2025

6/10 Okay

jesus

Disliked: Cleanliness, room comfort
4 stars is too much. Pillows uncomfortable. Do not clean coffee maker and do not replace the cups and coffee. They did not talked or offered any breakfast available. Staff was friendly. Good location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas, Grass Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, great location - close to all the good stuff but on a quiet street with almost no traffic. Room was a little small but it’s okay.
Stayed 3 nights in Oct 2025

8/10 Good

greta, suffern

Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene
Stayed 1 night in Sep 2025

10/10 Excellent

Ibrahim

Beautiful
Stayed 2 nights in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, Safe location, room was clean and Great breakfast!! Fresh towels each day too!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Diane, San Juan Capistrano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for shopping, dining and sightseeing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Breakfast is fine. It would be nice if there is a toaster to make the croissant a little bit crunchy and warm.
Stayed 5 nights in Sep 2025

10/10 Excellent

Manuel And Carla

Liked: Cleanliness, staff & service, room comfort
Great location. Great staff! A little dated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bayan

Stayed 4 nights in Jul 2025

6/10 Okay

Cynthia

Stayed 2 nights in Sep 2025

6/10 Okay

VADIM

Travelled with family, Travelled with family and small children
Wi-Fi nonexistent Breakfast limited selection Bathroom outdated, poor water drain. Good location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok
Stayed 3 nights in Aug 2025

2/10 Terrible

Hala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This was the worst hotel I have ever stayed at. Starting from the service upon check in. once I checked in, the room was a disaster...this is supposed to be a 4 start hotel but I've seen better hostels. Avoid this hotel...super old, not clean and the staff is unhelpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

nada

Stayed 2 nights in Sep 2025

10/10 Excellent

sylvanna

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay at this hotel, will recommend and stay again!
Stayed 2 nights in Aug 2025

6/10 Okay

Rick

Disliked: Cleanliness, staff & service

Cleanliness is NOT a Priority

Located in central location. Front desk staff is very nice. HOWEVER, they need to hire better housekeepers. Whoever "cleaned" my room, made the bed only. I found hair on the shower walls when i first showered, and they were still there on the second day of my stay. Cleanliness is not a priority to them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mara Rubia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, has a wonderful breakfast. the staff was very helpful and professional. we were a walkable distance from the main attractions. Great time!
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is one of the best in Florence. You are in the center of the old city in one of the classiest locations imaginable. Mere one or two minutes walk to everything. Duomo, Ponte Vecchio, restaurants and every shop imaginable are all right there. Uffizi and Accademia are less than 10 minutes away, as is the train station (easy hop to Pisa or Rome). We rolled our bags to the station, it was faster than a taxi! Breakfast was the best I've had in Italy. Rooms are clean and well maintained. Service was great. Only knock is the AC is weak. Not hot, but not really cold if you prefer that. Overall, Grade A hotel and would absolutely stay again.
Stayed 3 nights in Aug 2025

8/10 Good

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel and excellent presentation No coffee or tea in the room and the air conditioner was noisy Staff very approachable and pleasant Good buffet breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Melina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member specialise in their area. Professional, helpful, lovely staff. Breakfast abundance. Loved my stay, will definitely return.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chi, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Easy access to all
Stayed 3 nights in Aug 2025