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Hotel Ville sull'Arno - Preferred Hotels & Resorts

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Photo gallery for Hotel Ville sull'Arno - Preferred Hotels & Resorts

Indoor pool, seasonal outdoor pool, pool loungers
Bar (on property)
A buffet setup with various food items and a selection of bottles in the background.
Couples treatment room(s), Turkish bath/hammam, body treatments
A modern bedroom with a large bed, a glass-enclosed balcony, a TV, and a hot tub.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Lungarno C. Colombo 1/3/5, Florence, FI, 50136
  • Place, Arno River
    ‪2 min walk‬
  • Place, Nelson Mandela Forum
    ‪19 min walk‬
  • Place, Coverciano
    ‪7 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room

A bedroom with a bed, bedside tables, a lamp, a window with curtains, and a view of the outside.

Superior Double Room

8.4 out of 10
Very good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room, River View (Arno)

A bedroom with a large bed, a desk with a chair, a window with a view, and a decorative wall.

Executive Double Room, River View (Arno)

10.0 out of 10
Exceptional
(13 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, River View

A modern bedroom with a large bed, a glass-enclosed balcony, a TV, and a hot tub.

Deluxe Room, 1 Double Bed, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite (open space)

A hotel room with a large bed, a sofa, a fireplace, a television, and a view of the outdoors.

Suite (open space)

9.8 out of 10
Exceptional
(6 reviews)
  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room, Jetted Tub (I tessuti)

A bedroom with a bed, bedside table, lamp, and a vanity with a mirror.

Junior Room, Jetted Tub (I tessuti)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room (Naked)

A modern bathroom with a glass shower enclosure, a vanity with a mirror, and a small table with a lamp.

Junior Room (Naked)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room (La Biblioteca)

Junior Room (La Biblioteca) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room (La Biblioteca)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room (La Botanica)

Junior Room (La Botanica) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room (La Botanica)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

A room with a blue sofa, a small round table with a bottle and glasses, a painting on the wall, and a window with curtains.

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Panoramic Triple Room

A bedroom with a bed, a chair, a TV, a mirror, and a window with curtains.

Panoramic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Room, Hot Tub, River View (Private Wellness Resort)

A hotel room with a large bed, a sofa, a round coffee table with glasses and snacks, a bookshelf, and a balcony with a view of trees.

Junior Room, Hot Tub, River View (Private Wellness Resort)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Ville sull'Arno - Preferred Hotels & Resorts

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel Ville sull'Arno - Preferred Hotels & Resorts offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets. LCD televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Il Segreto della Villa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Ville sull'Arno - Preferred Hotels & Resorts. During your stay, you'll be within walking distance of Piazza della Signoria. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to facials, deep-tissue massages or body scrubs at Il Segreto della Villa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Piazza della Signoria and a few minutes from Cathedral of Santa Maria del Fiore
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Ville sull'Arno - Preferred Hotels & Resorts offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury Hotel Ville sull'Arno - Preferred Hotels & Resorts. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Ville sull'Arno - Preferred Hotels & Resorts has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Secured, covered parking on site (EUR 29 per night)
  • Valet parking on site (EUR 29 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (75 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Entrance to this property's full service spa and fitness facilities is limited to 1-hour per day, per guest, and must be reserved on-site.

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Airport shuttle fee: EUR 99 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 29 per night (in/out privileges)
  • Valet parking fee: EUR 29 per night
  • Pet fee: EUR 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Ville sull'Arno - Preferred Hotels & Resorts offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Children under 16 years old are allowed in the spa from 2 PM to 4 PM.
Property Registration Number IT048017A1I73NX4FT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel sull'Arno
Hotel Ville sull'Arno
Hotel Ville sull'Arno Florence
sull'Arno
Ville sull'Arno
Ville sull'Arno Florence
Ville sull'Arno Hotel
Hotel Ville Sull Arno
Ville Sull Arno Hotel
Hotel Ville sull'Arno Hotel
Hotel Ville sull'Arno Florence
Hotel Ville sull'Arno Hotel Florence

Hotel Ville sull'Arno - Preferred Hotels & Resorts Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 651 out of 818 reviews
Rating 8 - Good. 130 out of 818 reviews
Rating 6 - Okay. 28 out of 818 reviews
Rating 4 - Poor. 7 out of 818 reviews
Rating 2 - Terrible. 2 out of 818 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ann Marie

Super clean, nice staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful stay here! It was a great and relaxing way to end our honeymoon! Thank you very much!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Very safe walk to downtown Florence, approx 25 min walk along the river. They also offer free shuttle service which is nice. Great spa with included access to indoor heated pool, sauna, and steam room. Highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and clean with a river view. The room turndown service was a nice touch. Staff very friendly and courteous
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property within walking distance to outside amenities and historic scenery. Food was fantastic and all staff were extremely helpful. We have this on our list to come back in the future
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lovely hotel - it’s a smaller footprint than it appears but just has the true charm of Florence! It’s a 10 min walk to some lovely cafes and as soon as construction is completed it will be nice to walk along the river at night. The rooms were reminiscent of a different century! Lovely!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Overall, very good customer service, the room was exceptionally clean, fresh linen and towels everyday.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Good location a little out of hustle of the city centre, comfortable, clean. Friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and breakfast.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Nicholas

Liked: Cleanliness
Disliked: Amenities
Ok little place, not a great location. Noisy and bed super uncomfortable.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and quaint, the food was very good, and the staff were very kind and accommodating
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lovely hotel, lovely pool area and staff were super helpful
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a wonderful stay at the Villa Sul'Arno in early April. The accommodation was amazing, a beautifully conceived and comfortable junior suite with a balcony overlooking the river. The rooms were peaceful and calming, ideal for relaxing. The breakfasts were delicious with a wide range of great fresh produce. Staff were incredibly helpful throughout our stay. Although a little further from the historic centre we found the location to be wonderful next to the river. The hotel runs a courtesy shuttle bus, which is quick and convenient. Food at the restaurant id excellent and room service is speedy and served quickly and directly. The spa and pools were well thought out and aesthetically stunning and a joy to use. The gym is compact, but still functional. I would happily recommend the Villa Sul'Arno and am certainly going to return. Thank you to Claudia and the Team for looking after us so well.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the hotel is very stylish and comfortable and the restaurant is great. All of the staff were very friendly and helpful.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were incredible, very helpful and attentive. The hotel is very clean and the food was also was very good and reasonably priced.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location. The staff was super friendly. The restaurant was welcoming. It’s all I look for and will definitely stay again when in Florence.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful in answering questions and assisting with any of our needs.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caring staff, great location, relaxing resort. Location made it easy to take our time by the pool in the morning, but still had a short trip to city center.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality, comfortable, and friendly.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fantastic place.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful priority on the river. It’s a beautiful villa with excellent facilities and very helpful staff. We thoroughly enjoyed their pool and their spa
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay. All the staff was amazing. Special mention for Lorenzo at the front desk!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Dalya

Liked: Cleanliness, property conditions & facilities
Great customer service, rooms are big and clean. We absolutely loved the food at breakfast and at their restaurant for dinner. Very friendly staff and convenient shuttles to the city center. Highly recommend!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, lovely spacious room, excellent breakfast and food service.